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ComSkills - speak and succeed
Albert P Rayan
Author:Albert P Rayan
Soft skills trainer
English for engineers and technologists
Wednesday 21st, November 2007
As part of my PhD research on 'A Critical Evaluation of English for Engineering and Technology', I've been analyzing various job positions related to engineering and technology to identify what skills engineers need to have to carry out their responsibilities at workplace successfully. The aim of the research is to develop strategies to incorporate such skills in the 'Engineering English' course taught as a compulsory course during the first year of the four-year undergraduate engineering programme (BE / B Tech) in engineering colleges in Tamil Nadu, India. About 250 engineering colleges are affiliated to the Anna University.

The role of English for Specific Purposes (ESP) professionals in engineering colleges is not only to impart linguistic skills in engineering students but also many soft skills. As the range of employment for engineers and technologists expand in the twenty-first century, there is a need to teach multiple skills to engineering students. As engineering students are required to communicate effectively in different situations, think creatively and critically, demonstrate good interpersonal and team skills, and have a set of soft skills demanded by recruiters, the Engineering English course should be modified based on the needs of students and expectations of recruiters. Such changes in the syllabus will set higher demands on the ESP practitioner. They will be expected to play a more professional role. They can no longer be mere teachers of Technical English; they will be expected to play the role of soft skills trainers and communication skills consultants.

A careful analysis of more than 100 job advertisements (posted on the Internet and appeared in different newspapers in India and abroad) aimed at engineering and technology graduates showed that engineers and technologists need to possess both technical as well as non-technical skills in order to climb up the ladder of success in their career. The non-technical or soft skills desired in them are: communication skills, problem-solving skills, negotiation skills, critical thinking skills, interpersonal skills, team work skills, etc. These skills can be very well called ‘survival skills’. As defined in Career Opportunities News, October 2002, Volume 20, Number 2, Ferguson Publishing Company,

"a soft skill refers to the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark each of us to varying degrees. Persons who rank high in this cluster, with good soft skills, are generally the people that most employers want to hire. Soft skills complement hard skills, which are the technical requirements of a job.”

Employers who use psychometric tests during the recruitment process include a verbal reasoning test because most careers require the ability to understand, analyse and interpret written information, often of a complex or specialised nature. It is appropriate that EST practitioners incorporate verbal reasoning exercises into the Engineering English course.

The Government of Canada, along with other national and international agencies, have identified and validated nine essential skills that are used in nearly every occupation regardless of job description. The skills are: reading, numeracy, writing, speaking, computer skills, teamwork, continuous learning, document use and thinking. (http://www.todaysengineer.org/2007/Jan-Feb/worldbytes.asp ). Given below are some basic skills that engineers need:

Critical reading: Reading effectively for content and evaluating information are extremely important.

Technical writing: Writing status reports, discussion papers and project proposals are but a few of the documents that engineers / technologists should know how to write effectively.

Effective speaking: Learning how to articulate your ideas effectively, how to make an effective presentation, how to speak convincingly to others, how to take part in group discussions and how to ask the right questions are some of the most important speaking skills.

ICT skills: Information and Communication Technology (ICT) plays an important role in any industry or company. Engineers / technologists should know how to use the technology to disseminate and retrieve information.

Teamwork: Today's workplace is increasingly diverse, so engineers need to learn how to work with others whose generation, culture, and primary language may be different from your own.

Thinking: Creative thinking, decision making, planning and organizing are all important in today's knowledge-based economy. Some of these thinking skills include: problem-solving, decision-making, critical thinking, and job-task planning and organizing.

According to a recent report by AC Nielsen Research Services for the Department of Education, Training and Youth Affairs (DETYA) on "Employer Satisfaction with Graduate Skills", new university graduates lack creativity and flair, oral communication skills and problem solving ability--qualities which employers say are important. The report also mentions that employers found that engineering graduates in particular were "poor in many skills, particularly at problem solving and oral business communications and also "particularly poor at critical and independent thinking".” (http://homepage.mac.com/herinst/sbeder/columns/probe3.html cited in Sharon Beder, 'Valuable skills learned from "basket-weaving"', Engineers Australia, March 2000, p. 46.)

According to a survey I carried out among recruiters, EST practitioners, engineering professionals, and engineering students, 73 percent of the respondents said that most engineering students lacked skills such as creativity, communication, problem soliving and independent thinking and they felt that it was very important to foster the skills listed above in future engineers in order to prepare them to face the challenges ahead in the age of globalization.

I'd like to know whether any ESP practitioner has been doing research on the topic. If anyone has developed English for Science and Technology materials, I'd like to have a look at the materials.

I'm in the process of designing a new 'English for engineering' course based on the learner’s needs and corporate expectations. If anyone is willing to help me in the process, please contact me at rayanal@yahoo.co.uk

You can help me in many ways: by sending me a relevant research paper, by giving me the contact address of someone doing research in the field, by suggesting some language activitiesasks/exercises the engineering student may find useful, by collaborating with me in the course design, etc.

Looking forward to your suggestions, comments and help.

Albert P'Rayan

Email: raydeal@indiatimes.com

 
Comments
Comment 1: By sadam hussain on 20th Oct 2008
own knowledge.
Hello!..Terrorism exists in India in a high range of forms, much more than any other democratic country would have. This affects our nation as a whole and destroys our culture too. Terrorism has different forms and each form is a distinct challenge to tackle, so it needs to be tackled according to its form and seriousness of its after-effects in longrun.
The following things can be done and kept in mind for tackling this: 1. Firstly, we all should learn that terrorism cannot be in favor of any religion..no matter which religion the terrorists belong to, they are inhuman and they do not measure the consequences of their deeds on people of various religions. In short, they dont spare ANYBODY!...so v should all unite against them, forgetting any kind of religious or culture differences.

2. Well, terrorism like what we are facing today in some of our major cities, frankly speaking, its tough to prevent this kind of thing. Mainly because, terrorists would be planning this for a long time, but v never know when this is expected to happen. Nobody can It is real difficult to keep checking the whole city every now and then, but yes, one thing that can be done is to keep a watch on antisocial elements who are suspects, but not yet caught.

3. What we individuals can do at our level is that v should support the government as much as v can. When we have strict checkings in public places, big malls, etc., we need to respect the procedure and cooperate with it fully. I have seen people getting annoyed at the guards at malls when they are checking them. We Indians have seen the best of democracy, so v hav perhaps become stubborn for any kind of limitations on us. But, v must remember, this is in our favor and just for our safety!!!

4. We should be alert and feel responsible. When we see some unclaimed things lying suspiciously at a public place, we sometimes dont even bother to report about this, instead v tend to run away from such suspicious objects : P ...We should all become alert and report any such things lying anywhere at public places, and if v see anybody leaving such things, v should go after that person immediately and ask him to take it away, just to make sure that it was left out by mistake and not by intention.

5. Police needs to be very active in dealing with such things, and again, we individuals should offer all support to police in such matters. Instead of getting mad and shouting in media after a blast, v should try to volunteer at a hospital nearby where the victims are being treated. Yes, in my city, common people found a new way out...just a day after all this happened, people went on a large scale for blood donations, I found this a good idea too to help eachother in this crisis situation.

6. The small towns which share border with another country, are not that well protected. I think this is where these terrorists come from..its really very important to safeguard at this level. I know its not easy to keep a watch at the continuous stretch of a border that too on the mountains, but we surely need to find means to protect those borders as this is where these terrorits escape from..!!

7. Would also like to mention a terrorism promoted by our law system..some laws which attack even the most decent citizens of this country..we need to fight against this form of terrorism too (like the 498A), which frightens a whole range of good, completely innocent, and law supporting individuals..sometimes a wrong law generates criminals out of innocent people!..

In the end, I would again urge the common people to be more alert. Terrorists win because they get support from many of our own people, whose minds have diverted from normal state. If we have any such individual around us, who is deviating from the right path due to religious leader's or guru's influence, we should try to help that individual come out of that and teach him that no relegion can sustain happily by destroying others. Even if only 1 relegion exists, one day the people of the same relegion will be divided on caste grounds by antisocial elements for their own benefit, so there is no end to this bias..even in nations where only one relegion exists in great majority, people do fight within them and terrorism does exist!!...nobody is perfect, neither me nor u, but v can at least try to be good to each other and have a "live and let live" attitude : )


Comment 2: By Parvathi Venkatraman on 04th Jul 2008
APart from those who graduate from the prestigious IIT's -though even there,I found the facility with English, is not so much written as it is spoken- most of those who graduate from technical institutes, even post-gradutaes with science degrees, are simply pathetic when it comes to expressing themselves both written and spoken. That said, they have even worse stumbling blocks, when they come to work in cultures where English is the native language, and they reach a state where they can neither express themselves, nor understand what is being spoken. Basic coutesies of the language are lost to them-- of course they don't know, wasn't English the one paper they just laughed away when at college? I look at them around here in the US even in India, when they are asked for explanations at sales desks or otherwise, they are ridiculous to say the least. They need extensive training while doing their degrees, on the usage of English, and usage with the cultural background in mind. I have heard people desapiring bout BPO calls ,which they say are incomprehensible. ALso needed is working towards a recieved pronunciation,towards a semblance of universal understanding.
Iam presently in the US and graduated in English Lit and Teaching of ENg as a foreign lang. from Regional College of Education Mysore. Iam also an MA in Eng. from Mysore University. I have been editing seminar papers, term papers and dissertations of students in Management, FOod Sciences etc. Iam looking for online work in the same capacity as I divide my time between India and the US, and wnat flexible ways of working.
Good luck!!


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