I am posting one of the Article appeared in "the smarttechie magazine in May 2006 issue, which was well researched and try to give answers of some of your questions:
There are still a few things left that
Google can’t search, software can’t solve and mortals don’t
understand. One such mystical thing is the perfect career. When it
comes to something as important as your career, there is plenty of
advice on offer and yet, there really is no sure shot at success. We
at The SmartTechie have often wondered if management training was one
way to ensure a good career?
Do techies need a Master in
Business Administration (M.B.A) degree? Who better to answer that
question than the gurus themselves…the people who have done the same
thing you did, a little ahead of your time and went on to do wonders
in the IT industry—the same industry that you probably work
for.
Our findings were stunning: More than 80 percent of the
bigwig techies or the gurus managing Indian and multinational IT
companies do not have an M.B.A. Just one percent of the total IT jobs
for engineers require M.B.A. And finally yet futuristically, with IT
companies starting to offer product to Indian market, the MBA trend
will snowball.
However objective and eye-rolling the data is,
there is truly a sense of subjectivity lost in the entire process. And
that’s exactly what Jack Welch of GE and Louis Gerstner of IBM
called the Getting Executed (GE) factor. When it comes to success in
business, an M.B.A degree might be optional. But a GE attitude is
mandatory. Any successful techie, or for that matter a successful
human being, is not without it. So, there we go picking thoughts on
how much of an M.B.A is optional and, how much is real or GE
based.
1990: India is a now a great services country. Its
engineers just out of schools are all jet set with their new careers
as programmers, developers and coders. They call themselves techies.
All are gung ho about graduating to become team leads, project
managers and so on in the next five years. Managers, they think,
belong to the higher echelon of tech companies; coding would be a
place for the new entrants. This feeling emphasised the need for
management education. B-Schools, they believe, will mold them as the
crème de la crème managers.
2006: By now, several
information technology companies have established their centers across
the sub continent. With ever more complex work being sourced in India
by Indian companies and MNCs alike, employees began to see career
paths and opportunities they didn’t believe possible just a few
short years ago. Hard core technologists, who earlier saw just two or
three rungs on a technical ladder, are now seeing many rungs that
could possibly even take them to CEOs chair. And an M.B.A is becoming
a necessary tool, as you get closer to the CEOs cabin.
Real-time
The notion that the technical ladder is less
lucrative is a misconception. In India there is still a widespread
perception that career progression happens only in the managerial path
and an M.B.A is an asset for this career path. Research reveals that
the number of jobs requiring just tech skills far exceeds the number
of jobs requiring management degree along with an engineering
background. For a do-it-yourself-method, any quick search on various
job portals in India will reveal that the requirement for software
engineers with an M.B.A, constitutes just one percent of the total IT
jobs for engineers. Bobby Mitra, Managing Director of Texas
Instruments (India) concurs with this data. “The percentage of jobs
requiring an M.B.A should be in low single digit compared to all other
IT jobs,” he says.
Go a little below the surface and you will
see two different categories of employees in any given IT company.
Most often it is this classification, which simply adjudges if he/she
needs an M.B.A or not. First category, which doesn’t need an M.B.A,
consists of Engineer-to-engineer (developer community) and Technology
Managers’ roles. The next category is the customer Facing and
Strategic Management roles, which do need an M.B.A. It is the customer
facing role that needs a much higher percentage of M.B.As, than
strategic management, simply because they are directly involved in
finance, marketing, and business content. Vinod Mankala, HR Manager at
Cisco Systems (India) says, with a gut feeling, “that 15-20 percent
of such customer facing roles in the Indian IT industry need
professionals with an M.B.A.”
Just being B.E
It is clear
that an M.B.A is not a requirement for engineering roles. Often
engineers at the developer roles do not involve themselves in
understanding and enhancing the business needs of an organization.
“If an engineer has an intense desire to learn more about business
side of the organization, then perhaps he should move on to do an
M.B.A,” says Himanshu Singh, Executive Director, India & SAARC,
Cadence Design Systems, who attended a four-month certificate program
in management from Xavier Labour Relations Institute (XLRI),
Jamshedpur. He feels it gives a comprehensive understanding of
businesses.
It is necessary to understand that a mid-rung
position within an IT organization is often the forte of technology
managers. These technology managers who handle responsibilities of
project management and team leads need to have a strong footing on
program and project management techniques. So, often a project
management course is of greater use than an M.B.A.
Employees
at the technology management level most often need great people
management skills, which does not really need an M.B.A. Obviously
implying that for the role of a project manager or operational
manager, and people management skills can be acquired on the job too.
Managers who go out to do an M.B.A at this juncture, come back to add
value to their companies. Although the value is immense, they often
lose out on the other aspects of a management degree like finance,
business law—eventually forgetting due to non-usage. If they learn
immediately after B.E.
Venkatraman Shankar, Director and Head
of Product Management for Sasken’s Network Business Unit, concurs
with this view—he doesn’t hold an M.B.A. “A Management degree is
not essential when you head a business unit or product management kind
of function. Management theories are good. It gives you a lot of
theoretical perspective. Business aspects can be gained through
practical exposure. But for roles such as mine, having a strong
technology footprint matters most,” he says.
Argue a little
with Shankar and he retorts, “Engineering managers have a
responsibility towards project level profitability. In a sense they
have a P&L responsibility. Theoretical knowledge of P&L can be gained.
I don’t need a degree for that.”
One should know that in
the IT industry, management is not just management of business per se
but technology management also. Typically in a technology product
company about 20 to 25 percent of its revenue is spent on research and
development, which is counted as engineering activities such as
coding, customer specification, designing, architecture amongst
others. Hence, there is great opportunity for technical-managerial
roles with the rest 75-80 percent. But an M.B.A is not a
must.
Customer dating roles
As you grow within the
organization, it is a clear sign that the organization is growing too.
No longer would one just be doing isolated technical functions, like
they did in start of their career. Seven years, on an average, after
commencing an IT career with a pure technical role one would
definitely be involved with clients and delivery. When one touches
those boundaries, it is often advisable to take up an M.B.A.
For techies moving onto higher responsibilities it all boils
down to people and time management, along with resources and cost
management. Clearly these demand a different skill sets acquisition
than pure technical knowledge.
For roles such as tech marketing,
where customer interaction is their bread-and-butter business, an
M.B.A will add a significant value.
After four years of working
on the engineering front, Raghavendra Prasad of Sasken felt an
inclination towards business development. He enrolled himself for a
three-year evening M.B.A programme at the Indian Institute of
Management, Bangalore. Today as a Technical Marketing Manager, Prasad
emphasizes sales and marketing in a tech industry is all about selling
the technology idea. If you perhaps don’t have sufficient
understanding as a technologist then you are probably losing out in
the game of selling technology. And his early years on the engineering
side helped him gain the technology dimension, which is really
important. “M.B.A helped me get the bigger picture,” he
says.
Usually customers don’t clearly communicate in terms of
what they want and how they want to get implementations done. So there
are always options in terms of how you are going to execute the
programme, what is the pricing that you choose, what is the
profitability that the order will give you? When such things arise, an
engineer with management degree would be in a better position to give
big picture, which is required in technology selling than an engineer
alone. At times an M.B.A will have an edge in exploring any
cross-selling options for the customer.
Even in roles such as a
delivery manager, an M.B.A is a plus point. To execute a project with
the right delivery processes, a thorough knowledge of contract
negotiations, and margins is required.
Kiran Natarajan, Senior
Consultant at iFlex Solutions, who manages development partners and
delivery streams, was reluctant to do an M.B.A from the beginning.
However, after a decade of work in the industry there was a mindset
change. Natarajan witnessed his company growing and building clients
and partners and his need was growing more on the business side of the
company. In 2003, he went to pursue an intensive one-year M.B.A from
the TCS Institute in France. Today, Natarajan says, “It is more
exciting to balance the two hats of technology and management in a
techno-management role.”
But for some like Phaneesh Murthy,
CEO of iGATE Global Solutions, it was not much about being a better
manager or a techie in those days. It was about enjoying each day at
work and experiencing challenging work. So Murthy went ahead and chose
to be marketing personnel. “The things I like about management over
a techie is that you often have to make calls with insufficient
information—which I think resembles real life more—you can tweak
and evolve it more than the engineering side,” says the IIT, IIM
Ahmedabad graduate.
M.B.A, for Murthy, teaches new set of
skills particularly on the soft side. Such things will help one
function better in an everyday job. And gives an understanding and
appreciation of things like finance and economics, which are usually,
a clueless-catch for techies. “And these learnings will give the key
to success in senior executive positions,” he says.
The
Strategic Managers
And the last level is of strategic management
that consists of senior managers. At the strategic management level
when one is dealing with customers, companies, business models and has
business and marketing responsibilities an M.B.A qualification is a
must and will make a difference. An M.B.A adds layers of dimension on
how you look at a problem from the finance and marketing angles, which
a sole engineering education cannot give.
Mitra of Texas
Instruments, decided to do an M.B.A from the University of Austin,
Texas after considerable years of experience as a pure technologist.
“I realized that when I look at a problem with a technical only
background I could see things only on a single vector. But with an
additional M.B.A degree one can add onto the technology vector which
is very crucial. Problems looked only from the technology vector will
look very different,” he says. The M.B.A helps you picturize
solutions to customers’ problems from the marketing, finance,
operational, and legal aspects. “Not going to a B-school is
comparable to learning yogic asanas on your own without a mentor. Not
that we can’t learn and handle ourselves, but just to do it in the
most accurate and faster possible way. Now that is exactly how a
B-School helps a senior guy.”
M.B.A is a crash course on various
business dimensions within a short period of time. The learning’s of
the course should be practiced and applied in real life situations.
The tools and techniques learnt must be worked upon after the course
is over. The course is clearly a fast-forward in understanding
business management concepts.
M.B.A: not the name of the
game
But not everyone in the strategic management role has an
M.B.A. There are leaders who are managing business strategically but
have no M.B.A. Sudheer Koneru, MD of SumTotal Systems India, explains
how majority of the senior management working in Microsoft did not
hold an M.B.A during the 90s. “If you want to make a career within
hardcore R&D then the requirement of an M.B.A is minimal,” says the
Indian Institute of Technology alum, who heads the India operations
for SumTotal.
Vijay Anand, MD of Sun MicroSystem R&D, leading a
team of 800 people, has no M.B.A or any formal management training
outside Sun. Anand a full time programmer, coded regularly till 1999
until co-incidence pushed him into the manager’s role—which was
vacant and he was the only person eligible. But, that role was purely
based on his programming knowledge, which his senior management felt
would be a merit to cling well with the team. In fact, his prior
experince helped him to understand what his engineers do, relate to
them closely and also help brainstorm solutions to some of the
problems they work on. “And this is really what I’m enjoying being
a leader today,” says Anand, who still codes on AJAX and tries to
look for leaders with a strong technology background at a tech company
like Sun.
Bachelors, Masters and the Leaders
In tech
companies ideas are of two kinds: Business ideas and technological
ideas—both of which are fundamental for a company success. So it is
the idea generators who are respected and desired in any company.
Like, Revathy Ashok, Chief Financial Officer at Syntel Inc., puts it,
“Ideas are not categorized as to whether they are coming from M.B.As
or otherwise. Moreover the most difficultly arrived solutions may not
emanate from the M.B.As. Organiza-tions don’t make the difference if
the innovative solutions come from techies or from M.B.As to accept or
reject the same.”
Vivek Mansingh, a hardcore technologist
who has published more than 85 technical papers consciously took an
Executive Business Management Program for Growing Companies from
Stanford University, to understand sales and marketing. Later on when
he started his own company the knowledge of finance gained from the
course was of great value. Today Mansingh, Country Manager and
Director of Dell India R&D Center, says, “M.B.A is no guarantee that
you will turn out to be a good leader and cannot clarify your career
strategy. One has to build up a career using an M.B.A as a building
block; an M.B.A cannot build you.” In real life, there is simply no
correlation between getting an M.B.A and being a successful corporate
leader. “The reason,” says Santanu Paul, GM of Virtusa,
“business schools are better at teaching ‘management’ than
‘leadership’.”
In any organization you cannot expect to be
treated differently because you are brand M.B.A. People will
essentially relate to you because of the ideas you put forth and how
you tend to influence and inspire others. It is each individual’s
potential to get things executed that makes them better leaders. The
getting-stuff-done factor is more important than any degree or
qualification. Some who can get these things in place will be called
the pioneers. To name a few such leaders or pioneers is like talking
about the big daddies of India’s IT industry: N.R. Narayana Murthy,
Azim Premji, Shiv Nadar and so on.
For whom the GE (getting
executed) factor springs internally. Like Shiv Nadar, Founder HCL,
Chairman and CEO HCL Technologies, puts it: Do not treat failure as a
full stop, only as a comma. And move on in life with or without
degrees.
Where to begin?
Killing your technical
instincts just for some buzz surrounding managerial roles is often the
biggest mistakes techies do. Avoiding herd-mentality and deciding
whether you are fit for the technical track or management track is the
call techies need to take. And this call, techies should understand,
is based on ones aptitude and more importantly attitude.
Simple
test for techies
Are you in love with the technology you work with?
Are you inspired by the Bill Joys of Sun, Jerry Yangs of Yahoo, Sergey
Brins and Larry Pages of Google? Do you love being part of the
international techie community where you stand for something and love
being recognized? If a techie nods the head in affirmation, then the
candidate should continue doing what he’s doing and look for
advanced technical degrees, especially in a particular technical
domain and be the worldwide expert in that domain.
“Examples
of Andy Grove, Craig Barrett of Intel will tell you that in high-tech
industry it is not an M.B.A that counts but a PhD,” says Chinnu
Senthilkumar, MD of SanDisk India, who does not hold an M.B.A. PhD
gives you a great focus and specialization in one particular field,
but M.B.A makes one a jack of all and master of none.
If the above
doesn’t hold true for you then you are inclined towards business and
M.B.A is a good option.
SWOT test
The other way to analyze
what you need to be doing is a SWOT (strength, weakness, opportunities
and threat) analysis. That is a good sign of knowing oneself better
and being more adroit in handling themselves. But don’t forget to
count your passion in.
Dr Vivek Mansingh, head of Dell R&D (India)
advises to have a plan for your life like every organization has a
plan with measurable timeframes. Follow the plan with perseverance and
correct it when needed. Manage your own Inc. Collect the skills to
make your Inc. succeed. The professional world is a complex collection
of unique individuals, all struggling to advance their careers at all
costs. But the successful ones should walk backwards from their vision
and let not MBA be the end of the vision.
How does one know
that he/she is a better manager than a techie?
"This can only
happen via two basic processes. The informal intuitive one leads a
person on to a path that defines itself over time. It comes from
within. The other is a formal one where an organization or a
mentor/tutor provides feedback that defines what you are and where you
will go. Neither are perfect. Finally only time will tell," Shiv
Nadar, Founder HCL, Chairman & CEO HCL
Technologies.
Does MBA mean higher pay scale?
The
different pay scales for engineers possessing MBAs and those not in IT
companies have been a hotly debated topic. There is a general
perception that most Indian companies offer higher compensation to
engineers holding an MBA. At the entry point a differentiation has to
be made because of the additional qualifications possessed. However
once the person is on the job it depends on how they
deliver.
There are techies who earn more than some managers do.
Some like Vijay Prasad, a senior developer at Siemens believes that
management guys get paid double to that of a techie with the same
experience. However, Raghavendra Prasad, Technical Marketing Manager
at Sasken strongly disagrees that money doubles with just another
management degree beside one’s name.
“IT engineers with an
engineering and M.B.A degree will command 20 percent of premium 8 to 9
years after their entry into the industry. This was the same in Bay
Area when I used to work a couple of years back,” says Vinod
Mankala, HR Manager Cisco Systems India. And some of the country
heads, without an MBA, earn close to Rs10 million (Rs 1 crore)
annually!