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Chandini's Blog - Sharing Knowledge
Chandini Kapoor
Author:Chandini Kapoor
HR Executive - Manpower Consulting
Where's Recruting Industry Heading Towards...?
Monday 19th, November 2007

To me, a recruiter today is 'the family doctor ' who existed in India, about 3 decades ago. No matter what the illness, we had a doctor uncle or aunt, who was very familiar with the family, the lifestyle, the generic diseases they suffered from -and so often even talked us out of being sick, just being around!!

Then came the age of specialist docs, who began by setting up a nursing home in the neighborhood- having a polyclinic inviting some of the other colleagues to complement the skills and treat 'out patients'- but soon ran into problems relating to 'technological obsolescence' and infrastructure bandwidth. Of course, the 21st century has seen the growth of corporate hospitals, and keeping in sync with the outsourcing theme-even medical tourism and telemedicine are growing by leaps and bounds.

Are we going to see a similar evolution in the transformation of the recruiter?

Traditionally, we had recruiters expanding by having multiple locations across the country. In the Indian recruitment world, we have seen the biggies eg ABC, MaFoi, Peopleone- have all gone to become ' global corporate' by being part of world wide firms-there are a whole lot of others being wooed by VC firms and PE firms with a lot of passion-and a lot of tier 2 and tier3 firms thinking of forming alliances to stay abreast/ get to the next level & continue to add value!

I am tempted to draw parallels from the consulting, accounting, or legal firms -which have been part of a more matured industries...and predict, there is room for a lot of worldwide networks of small recruiter firms who would retain their own personal identity, strength of their networking and relationship management skills, and have the 'localised' yet 'personalised human touch' that manage 'intimate aspirations of career growth'-which no software or large firm can replace!!

Technology has been helping compress time, distance, efficiencies and to use a ciche'- geography is becoming history!!

 
Comments
Comment 1: By Rajesh Singh Sisodia on 05th Apr 2008
Esteemed Friend
First of all congrats for your concern. Every sector and relationship is witness to and victim of evolution where human relations have no space.Character has been replaced by career of today, this is the basic problem.

Comment 2: By David Lee on 02nd Apr 2008
The role of a recruiter has already been transformed. What specialist, either firm or individual, after doing a very good job of sourcing candidates does not get asked to go outside of their comfort zone and source talent for positions outside of their current experience and possibly comfort zone. Assessing talent is made up of basic skills and undefined art. The skills of finding if the person can do the job (experience, education, credentials), will do the job (attitude and verifiable track record) and will they fit in with the current team (interpersonal assessment - place on the team-player/lone-wolf continuum) are more or less established - flawed in many cases, but established.
Using software is a natural first step for going through what many recruitment firms, semi-force.com included, find to be very difficult to manage applications, CVs, emails, etc. to find that starting point of candidates to begin the initial vetting process. Without software, the trend of finding possible candidates willing to cross train out of their current area of expertise would take so long that it would invalidate the process.
Recruiters have moved into the 21st Century with everyone else. It is expected that they will provide quality results at the speed of light so they must use all of the technology and tips and tricks for putting 5 -10 candidates in front of their client.
A personal touch is all important, now as it was 3 decades ago, but without the technology to backup that personal touch, it will quickly become an impediment to progress. Todays environment of companies quickly forming, merging and partnering requires a match in speed from those of us sourcing the players. Results, bottomline, topline and production, are what attracts initial business and repeat clients. Personal touch and closeness has been replaced by technology - now we are 'personal' through our keyboards and cellphones as opposed to being there. That is not necessarily a bad thing in today's business environment. Global business is by definition 'not local'.

Comment 3: By sant venkatesan on 31st Mar 2008
You are absolutely correct Chandini, that recruitment Industry you have specialist as consultant who becomes a specialist in a particular vertical, like u have Engineering in that u have person looking at Gas & Petroleum, Electrical & Electronic, Automobiles, Wind Turbine & Power, etc, then u have Pharma, BFSI, HR, Financials, IT, Infrastructure, Consumers , Retail etc..
In that way ur focused and is totally aware of what is happening in your area and organisations,the people available etc, One has to choosed the Industry that you want to be specialist in that way ur sure that you have constant work all the time.
Understand that u are a specialist in IT line, in that yuo can choosed to work in a particular segment, like Java specialist or dot net or DW.

Comment 4: By Ivo Oscar Faleiro on 14th Mar 2008
Recruiting agencies have a bright future provided they recruit people who are the best in that particular field and not depending on educational qualifications. What would you say of a person having an IQ of 124, is he suitable for any industry?

Comment 5: By Naresh Sharma on 10th Mar 2008
It may well be the case. Look at the IT big wigs - there are mergers / acquisitions, integrations with parent organizations but still the niche acquisitions are allowed to work more like an organization within an organization. However there would be re-alignments based on your expertise. If several small recruiting firms decide to collaborate, their micro areas may align with each other meaning better coordinated results in those areas.

Comment 6: By sheetal kulkarni on 06th Feb 2008
Hello Chandni.
How r u?
I want to know is there any requirement in software testing in pune??
If yes , then will u please inform me?

Regards
Sheetal.

Comment 7: By Soumya Ranjan dash on 31st Jan 2008
hi chandini

this is soumya.can i know abt u.

thanks

soumya

Comment 8: By Kiran Kumar on 11th Jan 2008
A very good article that I could see in these days. Nevertheless, the bigger ones capture the larger portion, everyone has got their own place and can stand over. However, a little EDGE is required to keep themselves in terms of the values with those they are connected with. Spacing...undoubtedly, given an ample space in between and covering a good network, I think we would not have any barriers to extend as we like.

Comment 9: By srikrishna s on 02nd Jan 2008
good comparison and quite true...hats off to technology paving way for innovation, for continuous evolution.

Comment 10: By Zainol Abideen on 01st Jan 2008
Clear cut viewpoints there dear Chandini. As a recruiter of human capital, one needs to be able to react and respond accordingly to every candidate who comes across one's way. Learning about the many facets to the human character and being able to mold, guide and channel that individual to the most suitable and fitting career is not only a skill but a pre-requisite to being successful in the recruitment field. Coming to a level of being able to assess and evaluate the human character at face glance and observing their body language and mannerisms is a sure sign of having arrived at the higher stages of your chosen profession. All my best wishes to you in your career. Best regards,

Comment 11: By Kiran S Navaratna on 01st Jan 2008
Great article, Chandni... Yes, you are right, the opportunity is there & so is the space. Niche play would not cut here. Offer all services from HR consulting, staff augmentation & one-time laterals across a host of verticals & multiple geographies. But again, there would be quite a few players, esp. the big players you mention. So INNOVATION in capturing the market & creating mind share amongst candidates will be the key differentiator... Have sent you a request to add me to your list. We must connect... Rgds, Kiran Navaratna The Agate's Edge Consulting Bangalore.

Comment 12: By Chirayush bakshi on 24th Dec 2007
the article is taking possibly everything into account

Comment 13: By Frank Agapito Hilario on 20th Dec 2007
You are very perceptive -- and very articulate.

Comment 14: By Ivo Oscar Faleiro on 29th Nov 2007
Very interesting article on recruting industry.

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