Service Sector In India
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    • Service Sector in India

    Jyoti Sachan

    Student of MBA

    Hello friends, in this blog I am going to discuss about the latest emerging field for employment in India Service Sector: -

    “A service is any act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to a physical product.”

    - Philip Kotler

    Characteristics of Goods & services:-

    Characteristics

    Goods

    Services

    Output

    Tangible

    Intangible

    Product Uniformity

    Generally Uniform Output

    Variable Output

    Facility Location

    Near Input supply

    Close to customer

    Ownership

    Possible

    Not Possible

    Customer Involvement

    Low or no Involvement

    High Involvement

    Mechanization

    Generally High

    Generally Low

    Producer Status

    Separable from goods

    Inseparable from services

    Stock

    Inventorable

    Non-Inventorable

    Customer Role

    Customer as only Customer

    Customer as a producer also

    Return

    Can be returned

    Cannot be returned

    Service Sector in India: -

    1. Travel & Tourism
    2. Transportation Services
    3. Couriers, Cargo, Logistics
    4. Communication and Entertainment Services
    5. Financial Services
    6. Retail Services
    7. Information Technology & Consultancy Services
    8. Hospitality Services
    9. Tele-Communication Services

    Reasons for flourishing of Service Sector: -

    There are immense future prospects in service sector in India.

    1. Now a days this sector is booming like anything. Because now business firms are taking customer as king.
    2. There are n-number of varieties available in market for the same goods or services, that’s why the rate of switching over from one product to another is very high.
    3. Now companies are giving their best because they want to retain their customers for a long time.
    4. Companies want to make their better services their USP.
    5. Service sector is directly concern with customers. So it is important to give the best quality to the customers to differentiate the company from others.

    In conclusion I would like to say that Service sector (as mentioned above- travel & tourism, telecom, retail, financial service etc.) has a very good future in India. It is coming with new types of employment. You can easily find out this sector around you, because it is every where in so many forms.

    So keep watching the growth of service sector & keep finding new jobs in this filed…

    Keep reading…
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