SaaS or On-Demand
application delivery as a disruptive delivery model is challenging
traditional Enterprise
applications. Adoption rate is the fastest in the SME (Small and
Medium Enterprises) space. But, large multinational organizations are
slow to embrace the on-demand delivery model.
SaaS has both pros and cons as explained
here. But, its not the cons of the On-Demand delivery model that
is holding back the CIO’s of the large organization from joining the
SaaS bandwagon. But, believe it or not, its one of the advantages of
SaaS that is stirring up a political problem for the CIO. The main
advantage of the SaaS delivery model is that it needs a smaller IT
team. No need for large IT resource to integrate and sustain the
traditional Enterprise
application. Smaller IT department is great for reducing IT costs, but
it creates the illusion of loss of power for the CIO. Typically,
larger the department the more perceived power the executive
possesses.
CIOs
pretend that they need complex application, so that they can justify
bigger budget and larger IT resource. If the enterprise application is
outsourced (SaaS is a unique way of outsourcing) then suddenly there
is no justification of a large organization. This development, in the
tribal world of executives, leads to diminished power for the CIO
(because he now has a smaller army).
In my view CIO should not fear the reduction of size of IT
department. If the software systems that support tactical and non core
businesses is outsourced then it frees up the resource to focus on the
strategic aspect of the business. Identifying and implementing
software systems that enables core competency of the organization will
make the role of CIO more relevant to corporation.
Making a major impact on the business
strategy the CIO can thus showcase real power in the boardroom even
with a small organization.
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