In
todayâ??s highly competitive world it is not only difficult but
rather impossible to find professionals/workers who do not experience
acute stress levels at some time or the other. Stress has become
like a second skin to us so much so that we donâ??t even realize
its existence.
What
differs is the degree and the way of handling it. Stress is the by
product of todayâ??s life style. High stress levels lead to various
possible situations at work; the most common ones are irritable
behavior, depleting performance, flawed decision making, violent behaviour (
as it happened in a factory in Noida) et al. There have been
incidents where in a rare breed of professionals even take the extreme
step of taking their own lives. What drives an individual to take the
extreme step of taking his/her own life? Is it over work, high
expectations, work pressure, high stress or low emotional
quotient?
High
IQ, technical prowess, excellent communication skills are some of the
traits characterizing an efficient and successful employee but it
takes more than traditional cognitive intelligence to be successful at
work. It requires emotional intelligence - the ability to restrain
negative feelings such as anger and self-doubt to be successful and
handle difficult situations. The theory first captured the public
imagination with the release of \\\'Emotional Intelligence: Why it
Can Matter More than IQ,\\\' (Bantam, 1995) by psychologist Daniel
Goleman. In the book, Goleman stirred controversy with his claim that
people endowed with high emotional skill excel in life, perhaps more
so than those with just a high IQ. Emotional intelligence is the
ability to understand how emotions work and to control oneâ??s own
emotions.
Emotional intelligence matters as much as technical and analytic
skill. And the higher people move up in the company, the more crucial
emotional intelligence becomes.
Another, IQ is relatively fixed whereas emotional intelligence
can be built and learned. The new age organizations lay as much emphasize on
building emotional intelligence of their employees as on improving
skill levels.
They provide avenues to employees to de stress at work and encourage
them to have a work life balance.
Not so
long ago, the organizations took pride in the fact that their
employees eat, sleep and breathe their work but it is no longer so.
Researchers have
concluded that people who manage their own feelings well and deal
effectively with others are more likely to be productive workers and
live content lives.
An employee with high emotional
intelligence can manage his or her own impulses, communicate with
others effectively, manage change well, solve problems, and use humor
to build rapport in tense situations. These employees also have
empathy and remain optimistic even in the face of adversity.
Successful organizations in the future will be those that grow
their people with outstanding EQ. Nurture your job with your sweat,
time and brains but not with your life.