Job opening @ CTS - Helpdesk cor

Job opening @ CTC - Helpdesk coordinator

Posted in:  Career Monday 29th, June 2009
 
Views(213)  

Exp: 0.3 - 2 Yrs

Job location: Bangalore

Job Description:

----------------------

1 Manage the Help Desk as the first level of support

2 Quick returns to the helpdesk mails.

3 Serve as liaison between Associates and NSS(our team) / FMS to resolve issues

4 Assigning tickets to the engineer based on their technical skills

5. Provide basic support for office productivity applications such as Microsoft Windows, Word, e-mail, and other software as assigned

Warm Regards,

Selvin.K

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Reader's comments(1)
1:Great Posting! Really appreciate your point of view. Thanks!
Posted by: Ramakrishna N - 02nd Nov 2009
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