A global survey and report on innovation, Innovation 2008: Is the
Tide Turning? indicates deepening executive frustration with
innovation returns. It also reveals a worrying trend: an ongoing
decline in the percentage of companies that plan to increase their
innovation spending.
Of the nearly 3,000 executives
surveyed worldwide, only 43 percent said that they were satisfied with
their return on innovation spending, compared with 46 percent in 2007,
and 52 percent in 2006. Simultaneously, the percentage of executives
who said that their company will increase its investment in innovation
in the year ahead has fallen in each of the last three years - to 63
percent in 2008, from 67 percent in 2007, and 72 percent in 2006.
Companies remain staunch believers in the importance of
innovation. But many are growing increasingly frustrated with their
lack of payback on innovation spending, and some firms are apparently
starting to think twice. This could have major implications for
corporate competitiveness.
According to the study, for
most firms, the problem of disappointing returns is fixable. But it
demands a sustained and concerted effort as well as an understanding
of what to focus on, which many companies seem to lack. It's something
they desperately need to develop.
The report, which is
based on a global survey of executives that researchers, in
partnership with Business Week, conducted earlier this year, addresses
a number of the most important topics associated with effective - that
is, profitable - innovation, including the establishment of meaningful
objectives and the development of "best practice" tactics and
capabilities. (For a detailed look at one of the topics covered -
metrics and measurement - see study report, Measuring Innovation 2008:
Squandered Opportunities.)
Key findings of Innovation
2008: Is the Tide Turning? include:
Weaknesses
The top four
factors driving down the return on innovation spending are lengthy
development times and a risk-averse corporate culture (both cited by
36 percent of respondents), along with difficulty selecting the right
ideas to commercialize and a lack of internal coordination (both cited
by 33 percent of respondents).
Strengths
Executives believe
their companies' greatest innovation strengths lie in the areas of
developing a deep understanding of customers (68 percent of
respondents) and ensuring executive-level sponsorship of projects (67
percent).
Objectives
Companies are not looking to conquer new worlds with
their innovation efforts, but rather to expand their share of existing
customers' spending. Fully 89 percent of executives said they consider
innovation that leads to new products and services for existing
customers to be the type of innovation most critical to their
company's future success.
Spending
Plans
Entertainment and media companies have the
most aggressive spending plans. Fully 69 percent of respondents from
that industry said their company would increase spending in 2008,
followed by travel, tourism and hospitality companies (68 percent),
industrial goods and manufacturing companies (65 percent), and
consumer products companies (65 percent).
Measurement
The most popular
metrics for gauging the success of innovation efforts are customer
satisfaction (54 percent of companies said they use it) and the
percentage of sales from new offerings (47 percent).
Leveraging of Rapidly Developing
Economies
Companies continue to take a measured
approach to conducting innovation in rapidly developing economies
(RDE). Thirty-seven percent of respondents said that their company
planned to increase its investment in such countries in 2008,
virtually the same percentage as in 2007. India and China remain the
primary targets of RDE investment, and product development remains the
main objective.
Innovation Success and
Stock-Market Performance
Innovative companies
generate superior total returns for shareholders. Globally, innovators
outperformed their peers by 530 basis points on an annualized basis
over the last three years; over the last ten years, they outperformed
them by 440 basis points. The pattern of substantial out-performance
for innovators was valid when viewed along regional lines. (In
recognition of this fact, Standard & Poor's created the
S&P/BusinessWeek Global Innovation Index, which tracks the
investment results of 25 of the most innovative companies in the
world; the index is based on the researchers/BusinessWeek survey of
senior executives.)
Final Observation
With competitive pressures rising globally, now is precisely
the wrong time for companies to be shying away from spending on
innovation, if that is indeed what we're seeing, concludes study.
Instead, companies should be redoubling their efforts. Innovation is
one of the few - perhaps the only - means of generating sustainable
competitive advantage. Companies need to recognize that and structure
their priorities and activities accordingly