In The Era Of Globlization: Indial Retail Industry
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In the era of Globlization: Indial Retail Industry

The retailing industry in India estimated at Rs 930,000 crore (2003-04) is expected to grow at 5% p.a. In line with predictions made in 2002, organized retailing is well on its way to become a Rs 35,000 crore market by 2005. The size of organized retailing market stands at RS 28,000 crore in 2004, thereby, making up a mere 3% of the total retailing market.

Moving forward, organized retailing is projected to grow at the rate of 25-30% p.a. and is estimated to reach over an astounding Rs 100,000 crore by 2010. Its contribution to total retailing sales is likely to rise to 9% by the end of the decade.

In this scenario of feverish activity, this paper aims to map the global scene to the Indian retail Industry. It looks at the factors that have been fuelling this boom so far and what will drive the growth of the industry in the future. Urban India represents only a fraction of the opportunity that the retail sector can hope to exploit. Significant portion of future growth has to come from the rural market. This paper takes a look at the modern retailing formats being experimented with, both in the cities and the countryside and highlights how they are different from one another.

INTRODUCTION

Retailing is the final step in the distribution of merchandise - the last link in the Supply Chain - connecting the bulk producers of commodities to the final consumers. It covers diverse products such as food, apparels, consumer goods, financial services and leisure

Retail Value Proposition: The value proposition that retail offers to a consumer is easy availability of the desired product in the desired size at the desired time.

Retailing in India
  • Total Consumer Spend in the Year 03-04 - INR 9300 billion (USD 375 billion) growing over 5% annually
  • Retail sales - 55% at INR 280 billion (USD 205 billion)
  • Organized Retail - Only 3% but growing at 30%
  • Organized retail to cross INR 1000 billion mark by 2010
  • INR 200 billion investment in the pipeline
  • Top 6 cities account for 66% of total organized retailing

Trends Affecting Indian Retail Industry

  • Changing age profile & Disintegration of joint family: India is believed to have an average age of 24 years for its population as against 36 years for the USA and 30 years for China. A younger population tends to have higher aspirations and spends more as it enters the earning phase. Also, nuclearisation of families has led to enhanced demand.
  • Growing disposable income: More Indian households are getting added to the consuming class with the growth in income levels. Also, with declining interest rates, the aversion of domestic consumers to taking loans is also fast disappearing.
  • Globalization: Growing media penetration is leading to a convergence of aspirations of various classes of consumers, bridging the rural-urban divide. The modern consumer cannot be satisfied by any product or service that is lesser in quality than the best offered in any other place on the globe.

Retail Formats

Broadly, the organized retail sector can be divided into 2 segments.

  • In-store Retailers: Operate through fixed point of sale outlets located and designed to attract a high volume of walk-in customers. Also referred to as brick-and mortar format.
  • Non-store Retailers: Reach out to the customers at their homes or offices through direct selling, tele marketing and e-commerce.

Of the Top-200 Global Retailers, 21% of retailers fall in the specialty stores category, followed by 18% in supermarket, 12% in department and 9% each in hypermarket and discount stores.

Retailer

Formats

Product Categories

Wal-Mart

Discount, Hypermarkets, Warehouse Clubs, Neighbourhood Stores, Convenience Stores

Food & Grocery, Furniture & Furnishings, Auto Services, General Merchandise, Electricals, Financial Services, Appliances, etc.

Tesco

Supermarkets, Hypermarkets, Neighbourhood Stores, Convenience Stores, Internet, Catalogue

Food & Grocery, General Merchandise, Clothing, Home Products, Fuel, Automobile, etc.

Carrefour

Hypermarkets, Convenience Stores, Supermarkets

Food & Grocery, Clothing, General Merchandise, etc.

In line with the global evolution, Indian Retailing has also witnessed a series of experiments across the country with new format being tested out; old ones tweaked around or just discarded. Some of these are listed in the table below: -

Retailer

Old Format

New Format Experimented With

Shoppers' Stop

Department Store

Quasi-mall

Ebony

Department Store

Quasi-mall, smaller outlets, adding food retail

Crossword

Large Bookstore

Corner shops

Piramyd

Department Store

Quasi-mall, food retail

Pantaloon

Own Brand Store

Hypermarket

Subhiksha

Supermarket

Considering moving to self service

Vitan

Supermarket

Suburban discount store

Foodworld

Food Supermarket

Hypermarket, Foodworld express

Globus

Department Store

Small fashion stores

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