Siebel CRM On Demand

Applications offer industry-leading hosting, award-winning security, and the power and scalability of Oracle Database solutions. That leaves people free to concentrate on the business and customers, while Oracle works behind the scenes to ensure that clients data is safe, and the applications are available any time anywhere. It is Safe and Secure, meets highest Performance standards, Scalable, and is available 24x7 to the customers. It provides the customers Rapid Time to Value, High User Adoption, Easy to Configure and is Most Comprehensive Solution for Sales, Service & Marketing.

It also provides Rapid Time to Value, High User Adoption, Easy to Configure and is Most Comprehensive Solution for Sales, Service & Marketing.

The Methodology we follow at Creative Probers for a successful implementation of a Siebel CRM On Demand application is fool proof and time tested. Some important steps in its realization are

Requirements Gathering - Creative Probers

team interviews all of the major stakeholders who will be using the application and gathers an extensive list of requirements. These are then taken through a rigorous validation process.

Business Process Analysis

We do detailed analysis for each business process area related to the Oracle-Siebel On Demand application chosen. To add to that, the Team reviews each component with the stakeholders so they can identify how the product can best be used to improve the process.

Fit Analysis

This is comprised of work steps and activities that provide knowledge transfer between the Client and our Team. A prototype diagram is then created of the business processes as designed in the Oracle- Siebel product. Here the requirements not met in the original product are identified.

Business Process Documentation

Our team assists the client in creating “As Is” and “To Be” workflows for each business area related to the specific Oracle-Siebel On Demand module being implemented.

Training

This is one of the important aspects of an implementation. Without proper knowledge transfer to the user community, projects are bound to fail in user adoption because of reluctance of the users to adapt to the new technology without proper usage awareness. Corporate Training is one of our core strengths and arm of our business. With our expert trainers with around more than a decade of experience in Siebel CRM technologies, we can upgrade or develop skills required for implementation or support within no time to meet the client requirements. End user can benefit by getting training in his business terms rather than in a technical perspective.

Migration Plan

Migration has to be the most stressful part of any project. No one likes a change. At Creative Probers, we not only provide you with the resources needed to perform a “dress-rehearsal” of the production environment prior to go- live, but we also provide the Change Management necessary to acclimate your team of the significant modifications to their day-to-day business practices.

for more information, visit:- www.creativeprobers.com