kirkpatrick's four levels of training evaluation

LEVEL # 1-- REACTION

LEVEL # 2 ----LEARNING

LEVEL # 3 -- BEHAVIOUR TRANSFER in JOB APPLICATION

LEVEL # 4 --- RESULTS/BUSINESS

LEVEL –1-- REACTION

• HOW PARTICIPANTS REACT TO PROG.

• DID THEY LIKE IT ?

• HOW USEFUL THEY FOUND THE PROG.?

· ALL PROGS. SHOULD BE EVALUATED AT THIS LEVEL

• WE DO IT IN A SCALE OF 1 TO 5 FOR ALL THE CLASS ROOM TRG. PROGRAMMES

LEVEL – 2 ----LEARNING

• TO ASSESS THE AMOUNT OF LEARNING FROM THE TRAINING

• TEST BEFORE TRAINING STARTS- PRE-TEST

• TEST AFTER THE TRAINING - POST TEST

• IMPROVEMENT RATE (IR) IS CALCULATED AS FOLLOWS-

• EXAMPLE. PRE TEST AVG. MARKS --- A

• POST TEST AVG. MARKS -- B

• % INCREASE -- B - A

•

• I. R. = B-A /A x 100 = X %

• THE TRG. PROG. RESULTED X % INCREASE IN SKILL LEVEL

LEVEL –3 -- BEHAVIOUR TRANSFER

• MEASURES THE TRANSFER THAT HAS TAKEN PLACE IN LEARNER`S BEHAVIOUR DUE TO TRG.

• ARE THE NEWLY ACQUIRED SKILL,KNOWLEDGE,ATTITUDE BEING USED IN DAY TO DAY JOBS ?

• IS THERE A CHANGE IN DOING THINGS OTHER WAYS AS TAUGHT AS COMPARED TO EARLIER WAYS ?

• THIS EVALUATION IS TO BE DONE AFTER 4/6 MONTHS THE TRG. ON A SUITABLE FORMAT

• 20 % PARTICIPANTS MINIMUM TO BE COVERED

• NOTE; THIS MAY NOT SUIT THE PROGS. WHERE OBJECTIVES ARE ---TO INFORM, TO EDUCATE .

LEVEL –4 --- RESULTS

• THIS EVALUATION ATTEMPTS TO ASSESS TRAINING IN TERMS OF BUSINESS RESULTS like

• INCREASED PRODUCTION

• IMPROVED QUALITY

• DECREASED COST

• REDUCED ACCIDENTS etc

• Determining results in FINANCIAL terms is difficult to measure and is hard to LINK directly with TRAINING.

Forms

FOR LEVEL 1 AND LEVEL 2 :- FORM No :- XX/TRG/09

FOR LEVEL 3 AND LEVEL 4 :- FORM No:- XX/TRG/10