Nandakumar D

Asst Manager IT

IPCONFIG Error

When you run IPCONFIG and get an error:

An internal error occured: The request is not supported.

Please contact Microsoft Product Support Services for further help.

Additional information: Unable to query routing information

You need to copy a clean TCPIP.SYS file to the \windows\system32\drivers directory and reboot.

You can download TCPIP.SYS from this link……..

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The symptoms when Winsock2 is damaged shows when you try to release and renew the IP address using IPCONFIG.

And you get the following error message:

An error occurred while renewing interface 'Internet': An operation was attempted on something that is not a socket.

Also Internet Explorer may give the following error message:

The page cannot be displayed Additionally, you may have no IP address or no Automatic Private IP Addressing (APIPA) address, and you may be receiving IP packets but not sending them.

There are two easy ways to determine if Winsock2 is damaged:

From the XP source files, go to the Support / Tools directory

Winsock Test Method 1

Run netdiag

est:winsock

The end should say Winsock test ..... passed

Winsock Test Method 2

MSAFD Tcpip [TCP/IP]

MSAFD Tcpip [UDP/IP]

RSVP UDP Service Provider

RSVP TCP Service Provider

MSAFD NetBIOS [\Device\NetBT_Tcpip...

MSAFD NetBIOS [\Device\NetBT_Tcpip...

MSAFD NetBIOS [\Device\NetBT_Tcpip...

MSAFD NetBIOS [\Device\NetBT_Tcpip...

MSAFD NetBIOS [\Device\NetBT_Tcpip...

MSAFD NetBIOS [\Device\NetBT_Tcpip...

If the names are anything different from those in this list, then likely Winsock2 is corrupted and needs to be repaired.

If you have any 3rd party software installed, the name MSAFD may be changed.

There should be no fewer than 10 sections.

To repair Winsock2

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

Download Reg file to delete these entries

Or Download Reg file to add the correct registries back in. Then reboot the computer

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If you are always getting Access Denied errors when trying to connect to a XP computer,

and you know you have the correct user names and passwords on the computer,

the solution may be a simple registry edit.

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On the XP CD in the \Support\Tools directory, there are a lot of additional support and troubleshooting utilities.

You can run SETUP from that directory to install them.

Just a few are:

diruse

Shows Disk Usage

dupfinder

Finds Duplicate files

getmac

Get's MAC address of the network card

hostname

Shows the host name of the computer

netdiag

Diagnoses a variety of network components

pviewer

Show a list of process and allows you to get a memory detail or kill any process

windiff

Compare files and directories

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WindowsXP comes with quite a few console utilities you can easily run from the command line:

Computer Management - compmgmt.msc

Disk Managment - diskmgmt.msc

Device Manager - devmgmt.msc

Disk Defrag - dfrg.msc

Event Viewer - eventvwr.msc

Shared Folders - fsmgmt.msc

Group Policies - gpedit.msc

Local Users and Groups - lusrmgr.msc

Performance Monitor - perfmon.msc

Resultant Set of Policies - rsop.msc

Local Security Settings - secpol.msc

Services - services.msc

Component Services - comexp.msc

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Since so many critical services are run with each svchost,

You can see which ones are being used by opening a cmd prompt and running:

tasklist /svc /fi "imagename eq svchost.exe"

Note: This is available only with XP Pro

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If you run sfc /scannow and get prompted to insert a CD,

there are a couple of changes you might need to make.

Slipstream your copy of WindowsXP with the latest service pack you have applied.

For detailed unstructions on how to do this see:

SlipStreaming a Service Pack into Windows XP

Once these files are on your hard drive, you can simply make a few registry changes to point to those locations.

Start Regedit

Go to the follow locations and change the path to wherever you copied the source files.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePackSourcePath

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\SourcePath

the last one might not be necessary

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SourcePath

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If you need to share multiple folders, running the program SHRPUBW.EXE will bring up a simple dialog box to let you:

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Not Viewing Zip Files as Folders

If you want to turn of WindowsXP showing Zip files as folders,

just run:

regsvr32 /u zipfldr.dll

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If you get an error that NTOSKRNL not found:

Typically this will be #1Change to the drive that has the CD ROM.CD i386expand ntkrnlmp.ex_ C:\Windows\System32\ntoskrnl.exe If WindowsXP is installed in a different location, just make the necessary change to C:\WindowsTake out the CD ROM and type exit

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NTLDR or NTDETECT.COM Not Found

If you get an error that NTLDR is not found during bootup,

If you have FAT32 partitions, it is much simpler than with NTFS.

Just boot with a Win98 floppy and copy the NTLDR or NTDETECT.COM files

from the i386 directory to the root of the C:\ drive.

For NTFS:

Typically this will be #1Enter in the administrator password when requestedEnter in the following commands (X: is replaced by the actual drive letter that is assigned to the CD ROM drive.

COPY X:\i386\NTLDR C\:

COPY X:\i386\NTDETECT.COM C:\Take out the CD ROM and type exit

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