He suggested me to go online support for HP machine, and offered me a toll-free number to access it. Though I am skeptic, but his word brought faith, and I dialed the number.

In no time I was connected to the experts, who asked me to run the system in safe mode, and while I was sipping my cup of tea, the problem was resolved.

Brilliant tech support it was, I can’t expect to have it in such a quick and easy manner. Curiosity driven I asked, “’Do you have a magic wand?’, if ‘Yes’, then do let me know.” He laughed and recommended me to use the Window Disk Clean up tool on regular basis to remove cluttered and orphan files from the hard-disk, and it will minimize the probability of any such error.

My system was behaving well, and then I went back to school with the explanation, “Blue sky.”