Negotiation Skill for IT Managers
Wall Street Journal Article titled Art of Persuasion Becomes Key talks about recent changes due to globalization that has elevated the need for managers to improve their influencing skill. Today, managers work more often with peers where lines of authority that aren’t clear or doesn’t exist. Large problems need help from personnel from other divisions. Globalization has spread different divisions of a large organization in different country managed by country managers with differing priorities.
To get help from different divisions, the leader/manager needs to persuade the country managers and align everyone’s priority. To do that, it becomes very important to have a companywide shared vision. Everyone in the organization needs to understand how their company makes profit. In other words competitive advantages and core competencies need to be communicated to everyone. That shared knowledge will enable everyone to understand their priorities and will be willing to make tradeoffs when asked to collaborate.
Following are persuasive/Negotiation pointers according to the WSJ article
1) Build a Shared Vision2) Negotiate collaboratively
3) Make Tradeoffs
4) Know who can help achieve your goal
5) Build and maintain your networkread more @ ITStrategyBlog.com
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