IMPRESSION MANAGEMENT: THE FINE ART OF LOOKING GOOD
Do
we care about making a good impression on others? Research findings indicate
that we should because such impressions do seem to exert strong and lasting
effects on other persons' perception of us
But
what exactly are first impressions? How they are formed? And what
steps can we take to make sure that we make first impression on others?
In
the words of Solomon Asch, pioneer in study of impression formation, we can put
it as forming impressions of others involves more than simply adding together
individual traits. We perceive these traits in relation to one another so that
these traits cease to exist individually, instead, part of an integrated
dynamic whole.
IMPRESSION FORMATION: A COGNITIVE PERSPECTIVE
Impression
formation is the process through which we form
impression of others. When we meet others for the
first time, we don’t pay equal attention to all kind of information/trait about
them. Rather we focus on the certain kinds of information which we view as
being most useful.
In order to form a lasting
impression, we must enter various kinds of information into memory so that we
can recall it at later times; we see others through our lens of our own traits,
motives and desires.
Cognitive
perspective on impression management has provided many valuable insights.
Research suggest that although we seem to form impressions of others in a rapid
and seemingly effortless manner, these impressions emerge out of operation of
cognitive processes relating to storage, recall and integration of social information.
IMPRESSION MANAGEMENT: THE FINE ART OF LOOKING GOOD
Impression
management is efforts by the individuals to
produce favorable first impression on others. Person who perform impression
management successfully do often gain advantage in many situations.
While
individuals use different techniques for boosting their image, most of them
fall into two major categories
- Self -Enhancement- to increase their appeal to others
- Other -enhancement-to make the target person feel good
Self enhancement
Includes efforts to increase their physical appearance through dress style,
personal grooming and various uses of props. Additional self enhancement
tactics includes describing oneself in positive terms.
Other Enhancement
Individuals use many
different tactics to induce positive moods and reaction in others.
The
most common enhancement used is flattery i.e. making statements that praise the
target his or her traits or accomplishment or the organisation with which
person is associated. Such tactics are often highly successful, provided they
are not overdone.
Other
tactics involves
- expressing agreement with
targets view
- showing high degree of
interest
- doing small favors for them
- asking for their advice
- feedback in some manner
- expressing liking for them non
verbally
- high level of eye contact
- nodding in agreement &
smiling
MINIMIZING THE IMPACT OF ATTRIBUTIONAL ERRORS
Correspondence Biasis
We have a strong tendency to attribute others' behavior to
internal causes even when strong external factors might have influenced their
present behavior. To reduce this error, always try to put yourself in the shoes
of person whose behavior you are trying to explain
Actor
-Observer effect-
“I BEHAVE AS I DO
BECAUSE OF SITUATIONAL CAUSES; YOU BEHAVE AS YOU DO BECAUSE YOU ARE THAT KIND
OF PERSON"
To
minimize this error, try to imagine yourselves in their place.
Self
Serving Bias:
"I am good; you are lucky"
Perhaps
the strongest attribution error we make is that of attributing positive
outcomes to internal causes to our own abilities or efforts but negative
outcomes to external factors. This can be minimized by being aware of it.
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