Supply Chain

It is the system of suppliers, manufacturers, transportation, distributors, and vendors that exists to transform raw materials to final products and supply those products to customers.

Supply Chain Management (SCM)

Supply chain management is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers (Harland, 1996). Supply Chain Management spans all movement and storage of raw materials, work-in-process inventory, and finished goods from point-of-origin to point-of-consumption (supply chain).

Supply Chain Business Process Integration

Supply chain business process integration involves collaborative work between buyers and suppliers, joint product development, common systems and shared information.

However, in many companies, management has reached the conclusion that optimizing the product flows cannot be accomplished without implementing a process approach to the business

The key supply chain processes:-

• Customer relationship management
• Customer service management
• Demand management
• Order fulfillment
• Manufacturing flow management
• Supplier relationship management
• Product development and commercialization
• Returns management