Faces of Corporate Innovation

In simple terms, 'Breakthrough Innovation' refers to occasional spurts of innovation which surprises one and all by shear might and uniqueness of the concept. Breakthrough innovations in someways tend to bring about a revolution worthy enough of setting up a new trend altogether. This is what happened when Google Search and Gmail were unveiled. On the other hand 'Incremental Innovation' refers to consistent innovation whose impact may not be as big as a breakthrough innovation but nevertheless it is unique in its own right. Gtalk, Google's online office utility, Google Earth, Google Desktop are examples of continuous innovation which didn't really have the same impact as the likes of Gmail and Google Search, but nevertheless helped the company establish itself as the numero uno innovator.
So
the question is, what's more important for an organization?
Breakthrough Innovation or Incremental Innovation or on the more
diplomatic side, a combination of both? Its interesting to note that
most of the technological bigwigs like Microsoft and Google started off
as Breakthrough Innovators but gradually moulded into Incremental
Innovators. But again there are the likes of Walmart and Toyota who for
long have been Incremental Innovators but all off a sudden have started
focussing on Breakthrough Innovation (Toyota plans to take the Hybrid
Car market by storm). To add to the mystery, there's Apple, which has
always promoted itself as a Breakthrough Innovator, never really
concentrating on Incremental or Continous innovation. Some say, this is
the reason why Apple despite being a top notch innovater has never
really grown up to be the size of someone like Microsoft. The Apple
CEO, Steve Jobs himself says that size doesnt really matter to him as
long as Apple continues to shock the world with breakthough products.
I'm
sure, most of you would say that at some stage you've got to have a
combination of both but then history reveals that companies have come
to be known based on the particular strategy of innovation they have
adopted. For example,contrary to Apple, Microsoft caters to the needs
of huge masses but clearly lags way behind when it comes to being
labeled an innovator in the true sense. In fact most of its recent
attempts at breakthrough innovation have completely fallen flat thereby
giving the company a tag of being 'safe yet mundane'. Its unsuccessful
attempts at Breakthrough Innovation is also being attributed as the
major cause behind its losing some serious ground to Google which by
the way seems to have understood the concept of innovation in the best
possible manner. Google started off with breakthrough products, phased
into the 'Incremental Innovation' stage for some time in order to
consolidate on its initial momentum and now has again put on the top
gear promising something as big as an OS in the near future.
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