IT for non-IT SME - a pain
When we started dealing with non-IT SMEs we began to understand what a pain IT is for them. Repeatedly duped by vendors who over commit, over charge and under deliver, many of them wonder if they are really better off with all the computerization.
An anguished query from a business owner made us architect Captain Mail : "Why can't email just work, the way telephones do?" And we have been successful to a large extent: over 130 customers, and counting.....
Captain Mail is a totally managed service - the customer signs up and just forgets about the whole thing...... and just goes about his business...... It has a whole lot of features SMEs need, including:
* Security from the Internet
* Internet access control and reports, to prevent misuse
* Email data backups and searchable archives
* Secure inter office / branch office connectivity
* Access from anywhere, for traveling staff
* Full management and telephonic support
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