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Repairing corrupt Outlook due to virus infections
MS Outlook is used as an email application by many users across the
world. It enables the users to read and send emails, manage contacts
and meetings, etc. All such information is stored in a Personal Storage
file known as a PST file. Normally, it works fine when its size is up
to 2 GB. However, after that it starts getting corrupted. However,
there are other reasons due to which the PST gets corrupt such as virus
infections, power outages, abrupt system shutdown, human errors, etc.
In such cases, you should take appropriate steps to rectify the
situation. However, if you are not able to resolve the issue then you
should use a third-party PST Recovery software to do the needful.
Consider a scenario wherein you have MS Outlook installed in your system. When you try to open an attachment, it fails to open. An error message is displayed, that is:
“Your Anti-Virus software has blocked the file you were trying to open.
You should ensure your Anti-Virus software is fully up to date and try opening the file again. It is important to note that the blocked file may also contain a virus which your Anti-Virus software has not been able to remove. In this case you should treat the file with caution.”
Cause:
For the aforementioned error message, there could be the following reasons:
1.There is a compatibility problem between your antivirus program and MS Office.
2.The antivirus is unable to remove the virus from the attachment.
3.The PST file has corrupted
Resolution:
To resolve this situation, following methods can be performed:
1.For the first two of the three causes, you should download the latest definition of the antivirus from the Internet. It should resolve the issue.
2.If the PST file is corrupted, then you should use the Inbox Repair (Scanpst.exe) tool to repair the corrupted components.
However, if you still are not able to address the issue then you should
use a third-party PST file recovery software to repair the corrupted
PST file. Such read-only tools are able to perform safe recovery of the
PST file using fast yet sophisticated scanning algorithms.
Stellar Phoenix Outlook PST Repair is a PST Recovery Software
that enables you to recover PST files that get corrupt due to any
reason. It is able to repair all the components of a PST file such as
emails, contacts, calendar entries, meeting notes, journals, etc. This
PST recovery tool is also capable of preserving the formatting of the
RTF and HTML messages. It supports Outlook 2000, 2002, 2003, and 2007.
It is compatible with Windows 7, Vista, Server 2003, XP, and 2000.
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