Companies' Rejection Policy While Selection !
Jokes apart...the point I want to discuss today is about the selection process followed by many of the IT and BPO companies. Every company follows a process which they are comfortable with. Some of the companies have indigneously developed testing tools (as in assessments) while many of them avail services from assessment companies. Irrespective of whether they use an internal process or take the help of an external agency, the million dollar question is - Do companies Select people or Eliminate them? It may sound weird, but the fact of the matter is - Many companies eliminate people rather than selecting them.
Lets introspect as why this happens. The first and foremost reason is that many companies do NOT use scientific instruments (as in assessments) during the selection process. The first and the last selection stage in the gamut of hiring for many of the companies begins and ends with tests. Infact, even the so called BIG companies do not know that assessment begins with the Job Description (JD). This is central to developing any kind of scientific assessment framework. Based on the JD, the Competency Matrix has to be created after which the relevant assessments have to be mapped. Of course, there is always the reliability and other checks that are to be done before rolling out the assessment live. Even the interviews be it the HR round or the Tech round can also be structured based on the JDs and the Competency Matrix. Interviews again, sadly but is true that most of them or unstructured, adhoc and very subjective in nature.
Now, what are the repercussions of NOT following scientific instruments while selecting people during hiring. For the companies - They would end up in a good number of bad hires and this would reflect in the rejection rates both after training and also on the job performance. For the candidates - The good ones are deceived of opportunities due to the non-deserving snatching their jobs.
To conclude, the HR and the Process Heads should do a thorough introspection about their existing selection tools and if they are not sure or apprehensive about them, it is good to seek professional advice.
-RK
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