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Can we consider HR Department as a Profit Center
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Set the expectations of HR in quantifiable terms like reduce recruitment costs to Rs X, increase productivity by Y% etc
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If already hired professionals with talent hunting skills, either cancel all agreements with consultancies
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Direct HR head to come up with JDs and KPA-KPIs of all team members in HR. If finding that people are not over loaded, ask to stop all outsourcing contracts. In case people are not comfortable with this, verify at the staff utilization levels and go for a rationalization move.
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When HR face difficulty in managing employee information, routine requests from employees, analytical report requests from business managers or CEO, better to go for a cost effective and ready to use integrated HRMS. Otherwise HR Head would be spending so much time among paper files or file folders and spread sheets to dig the information and forced to delay some other mission critical HR tasks and finally CEO will fail at ROI factor. Similarly, when HR face difficulty in processing salary using spreadsheets, better to use Payroll software or outsource entire salary calculation, printing pay slip , IT declaration/ deduction/return processes to payroll consultants.
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