People may buy chemicals for many reasons: homeowners buy hydrochloric acid for cleaning purposes; soap makers buy sodium hydroxide to mix with lard; chemical laboratories need a number of reagents; agricultural suppliers buy raw chemicals to make fertilizers and pesticides. Whatever their reason is for buying chemicals, people should look for a chemical supplier that provides good quality products and has reliable delivery system.

One of the most influential factors in purchasing chemicals is the cost, as buyers always consider the price of the chemical products, including the delivery charges. Cost-efficiency is important for many companies that are buying chemicals from suppliers because the prices of the end products depend on the prices of the raw chemicals. If in your line of competition, your products are of higher prices because you bought chemicals from a supplier whose chemicals are considerably priced higher, you might lose your competition. Hence, going for suppliers with lower price tags is usually what buyers do, but equating price and quality are two major issues.

Delivery is another important factor and the deciding factors include cost of delivery and reliability. This is usually why companies choose local suppliers because there are no big issues about shipment or transportation of chemicals. If they have to buy chemicals from a distant supplier, they would have to face big cost of shipment. Chemicals coming from an overseas supplier may face customs inspection and this causes delay during delivery. Furthermore, it creates procrastination in your operations which after all affects production. Take note that some trusted suppliers offer free transport.

Perhaps nothing is more compelling than the product quality. The chemical industry invests in chemical grade. Chemicals that suffer from lower than standard purity or acceptability will not stay too long in the market as buyers usually demand reliable raw substances. Buyers can easily switch from one supplier to another if they are dissatisfied with the current one.

The issue of packaging and labeling is not a major concern in the chemical industry because all chemical manufacturers and distributors know the cost of improper and nonstandard packaging/labeling.

How chemical suppliers deal with their customers is another influential factor to their sales growth. Suppliers also put a prime importance in sales work and customer relations because all the efforts to make quality products are useless without proper customer relations and part of establishing a good rapport with the buyers is by ensuring accessibility. Buyers may contact a representative and it is crucial that they are attended to or they will go somewhere else. Furthermore, it is also relevant that suppliers discuss payment and delivery options with customers, considering they have varying needs. Buyers may sign contract with a trusted supplier for a long term business relationship. However, a continued trust from buyers is more than enough and it is a maxim of a supplier (or any business) to retain the trust of their clients. On the other hand, reputable sellers also ask feedback from their buyers.