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Solutions to computer audio problems
1. Fast detect whether the sound driver and the graphics driver are normally installed.
Enter “dxdiag” order in start menu bar. You can detect whether sound card and graphics card are correctly installed and also test the graphics card 2D, 3D feature and whether the sound card installed works normally.
2. Check for the sound problem
The normal problem with sound card and speakers are mainly no sound or low sound. If only one speaker has sound, changed sound, roar or cracking sound, the main reasons are mute, low volume, audio driver issue, speaker damage, sound card module damage, bios setting issue, the conflict with sound card and other devices, sound card bad connection or sound card damage etc.
We can resolve the issues in the following methods:
1). First check whether there is a small speaker at right of the task bar. If there is, the sound is working normally and the problem could be due to low system sound, mute or speaker trouble. We can continue checking whether there is output sound. If there is, it could be speaker issue.
2). If there isn’t small speaker at right of the task bar, single click “control panel/sound and audio device” order, open “sound and audio device property” dialogue, choose “sound” in the dialogue and then click one of the program event(for example program error) and a sound type, and then check whether the “preview” button at right is black. If it is, the sound is normal and the error could be low system sound, mute or speaker issue.
3). If the “preview” button in “sound” option is grey, click “control panel/system property/hardware/device manager” order, check whether there is yellow in “device manager” windows.
4). If there is yellow “?”, check whether it’s sound card option (usually there are keywords like “audio” or “sound” in sound card device options). If it’s sound card device option, it shows that the sound driver has not been installed, just reinstall the multimedia audio controller driver program, the sound should be back in normal quickly.
5). If there is yellow “?” option but not for sound card device or there is no yellow ”?” option, then check whether there is yellow “!” option under sound, video or game control option.
6). If there is yellow “!”, it may be the fact that the audio driver doesn’t match or the sound card is old. In this case, delete options with “!” and reinstall the audio driver.
7). If there is no sound card option in “device manager” windows and the sound card is integrated, then restart the computer, enter BIOs program, then check whether options for surrounding devices in BIOS have been set to “Bisabled”. If it is, change it to “Enable”. If it’s been set to “enable”, it could be damages to motherboard sound card circuit, just maintaining sound card circuit should help.
8). If the sound card is not integrated, open the computer case and check whether the sound card has been well installed. If it’s not, reinstall then start the computer and test, if the sound card has been well installed already, just uninstall the card and clean dust on the motherboard sound card (specially check whether there is mold in fingers). After cleaning, reinstall it and the problem should be gone.
9). If the sound card is still not normal, it should be issue with the card itself, just replace and check whether the sound card is damaged or incompatible with the motherboard. If the sound card is damaged or incompatible with motherboard, change the sound card.
Note
If you need to reinstall the sound driver, you can first go to the manufacture’ site for example realtek audio driver go to realtek.com first. If the driver are not easily obtainable on the manufacture’s site, an automatic and safe driver update can help you download drivers easily in minutes instead.
If the computer makes creaking noise, make sure that the computer parts have been moved away. Maybe errors occur when installing or reinstalling new hardware. This case, we should turn off the computer and then reinstall. But make sure that the computer parts are well connected.
1). Maybe the sound is bad due to bad connection between memory and slot. So just turn off the machine and reinsert the memory.
2). Maybe this is because of the aging of signal wire connecting the hardware and the motherboard or bad connection between them. Just change the wire and the disc.
Enter “dxdiag” order in start menu bar. You can detect whether sound card and graphics card are correctly installed and also test the graphics card 2D, 3D feature and whether the sound card installed works normally.
2. Check for the sound problem
The normal problem with sound card and speakers are mainly no sound or low sound. If only one speaker has sound, changed sound, roar or cracking sound, the main reasons are mute, low volume, audio driver issue, speaker damage, sound card module damage, bios setting issue, the conflict with sound card and other devices, sound card bad connection or sound card damage etc.
We can resolve the issues in the following methods:
1). First check whether there is a small speaker at right of the task bar. If there is, the sound is working normally and the problem could be due to low system sound, mute or speaker trouble. We can continue checking whether there is output sound. If there is, it could be speaker issue.
2). If there isn’t small speaker at right of the task bar, single click “control panel/sound and audio device” order, open “sound and audio device property” dialogue, choose “sound” in the dialogue and then click one of the program event(for example program error) and a sound type, and then check whether the “preview” button at right is black. If it is, the sound is normal and the error could be low system sound, mute or speaker issue.
3). If the “preview” button in “sound” option is grey, click “control panel/system property/hardware/device manager” order, check whether there is yellow in “device manager” windows.
4). If there is yellow “?”, check whether it’s sound card option (usually there are keywords like “audio” or “sound” in sound card device options). If it’s sound card device option, it shows that the sound driver has not been installed, just reinstall the multimedia audio controller driver program, the sound should be back in normal quickly.
5). If there is yellow “?” option but not for sound card device or there is no yellow ”?” option, then check whether there is yellow “!” option under sound, video or game control option.
6). If there is yellow “!”, it may be the fact that the audio driver doesn’t match or the sound card is old. In this case, delete options with “!” and reinstall the audio driver.
7). If there is no sound card option in “device manager” windows and the sound card is integrated, then restart the computer, enter BIOs program, then check whether options for surrounding devices in BIOS have been set to “Bisabled”. If it is, change it to “Enable”. If it’s been set to “enable”, it could be damages to motherboard sound card circuit, just maintaining sound card circuit should help.
8). If the sound card is not integrated, open the computer case and check whether the sound card has been well installed. If it’s not, reinstall then start the computer and test, if the sound card has been well installed already, just uninstall the card and clean dust on the motherboard sound card (specially check whether there is mold in fingers). After cleaning, reinstall it and the problem should be gone.
9). If the sound card is still not normal, it should be issue with the card itself, just replace and check whether the sound card is damaged or incompatible with the motherboard. If the sound card is damaged or incompatible with motherboard, change the sound card.
Note
If you need to reinstall the sound driver, you can first go to the manufacture’ site for example realtek audio driver go to realtek.com first. If the driver are not easily obtainable on the manufacture’s site, an automatic and safe driver update can help you download drivers easily in minutes instead.
If the computer makes creaking noise, make sure that the computer parts have been moved away. Maybe errors occur when installing or reinstalling new hardware. This case, we should turn off the computer and then reinstall. But make sure that the computer parts are well connected.
1). Maybe the sound is bad due to bad connection between memory and slot. So just turn off the machine and reinsert the memory.
2). Maybe this is because of the aging of signal wire connecting the hardware and the motherboard or bad connection between them. Just change the wire and the disc.
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