Cost effective VAS has huge potential
By Jayakishore Bayadi
Bangalore:
Kiran Anandam Pillai, Head-Consumer Products, OnMobile delivered second keynote
of the day. He said that whether it is a landline or mobile, VAS, which
includes a bundle of non-voice based data services, act as enablers that boost
the plummeting Average Revenue per User (ARPU) of operators. Plus, today operators
promote 95 percent of the VAS services.
Further,
he said that the advent of new networks, high bandwidth availability,
transition from circuit-switched to packet networks, and upgrades in handset
standards and technologies that support new formats (3G, SIP) that are happening
on a global scale are increasingly creating more space to exploit VAS as an
important commercial opportunity. People now widely use their handsets to play
games, download ring tones, read news alerts, access the Internet, listen to
music, access information from banks, check exam results, book tickets for
movies, trains, and flights, participate in contests, and view one touch ads,
amongst others.
Anandampillai said that simplified content discovery methods are creating
opportunities to increase the VAS revenue. Now, one touch RBT (ring back tone)
has become the quickest way to get one’s preferred content. For instance, after
this technology was introduced, OnMobile registered an increase of 47 percent
in song selection per month. RBT net additions per month grew from 9.6 percent
to 26.7 percent.
However local language content is hot prospect for VAS. Onmobile got an
overwhelming response to its vernacular WAP (Wireless Application Protocol) and
registered an average of two downloads per minute, he said.
Nowadays a mobile can be your CD, TV, newspaper, watch, camera, and gaming
device, all rolled into one. It is expected that every fourth subscriber will
have email facility in his mobile by 2009. Mobile game is another segment in
the Indian VAS market whose growth defies imagination.
In rural areas local content on VAS would be key to growth, he said. For
example, a farmer would be interested to know the mandi price in his area,
rather than quotes from remote cities. Also, he can get answers for his farm
related queries via SMS from experts from an institute, which provides such
services. Plus, Interactive Voice Response (IVR) will also see large-scale
adoption in this area. The challenge for an operator is to aggregate content
that is as locally relevant as possible. Yet, rural VAS is not only just about
commodity prices. Interactive media programs receive excellent responses from
non-urban locations, said Anandampillai.
SMS interactivity is now becoming an integral part of most of the TV shows in India.
Leading broadcasters of the country such as STAR, Sony, and others have formed
separate divisions to exploit the Mobile-media convergence. Newspapers and TV
news shows are already leveraging this through their opinion polls. It’s also
grown into a significant source of revenue for TV channels, said Anandampillai.
Apparently, there is a huge scope for innovation in VAS. Location based
services, car pooling, GPS, TV serial updates, SMS for public services, mobile
dating, remotely controlled applications, voice morphing services targeting
children, and mobile-search are really some of the hot prospects under VAS, he
iterated.
Interesting trend we are seeing today is that
significant revenue shifting towards Subscriptions from pay-per-use system.
Sachet pricing model is becoming popular, he concluded.
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