Telemarketing Software
Telemarketing Software
Do you need fast, efficient calling and in-depth management information? Whether you want office or home based workers, this is where we differ from standard crm software, our systems contain all the functionality required to get the best results from an outbound call-center-type environment. Including optional scripting and progressive dialing.
Whether you are a telemarketing agency, call center, sales and/or distribution company or something else, we can supply you with a software system suited to your requirements.
Use TMS for:
- Appointment Setting | Account Management
- Telesales | Tele Marketing
- Fundraising | Prospecting
- Order taking | Lead generation distribution
- List cleaning | Research
- Magazine subscription questionnaires
- Surveys
Key differentiators
Calling - efficiency and effectiveness
- Pre-defined call-list, agents move directly from one call to the next
- Minimum key-strokes and actions to complete a call. Can be as little as 3 clicks to disposition the call, set a callback date, send an email and move on to the next call!
- Automatic call-back management
- Fully configurable screen to remove any unnecessary and distracting texts and fields - agents can have different views to supervisors
- Optional call-guides and scripts
- Appointment diary management - optional link with GoogleCalendar
- Automatic dialing (preview and progressive)
- Workflow including automatic emails
Management - control and flexibility
- Fully definable User Profiles to control permissions and call-lists
- Detailed call statistics including signed-on times, call outcomes, on-call times etc
- Call listings by agent with further selections
- Script answer analysis
- Multiple databases and data management tools
- Read live from/update an external database (installed only)
- Integration with Salesforce.com CRM and GoogleCalendars
Pricing
Very attractive price in India - Call now for +91-9958600622
email: pawansaini05@gmail.com
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