In-place Edit now across the board in Impel !

Bangalore, India, February 25^th, 2011 -- Bangalore-based Software-as-a-Service (SaaS) CRM company, PK4 Software Technologies, today announced the release of a simple, fast and friendly method of editing data in its flagship product, Impel CRM.

Impel CRM customers now have an even more effective way of looking at and editing their CRM data across accounts, contacts, opportunities and all the other major entities in the system. On any View page in Impel, you can now click on a field to bring it into Edit mode, key in your changes and click Save – done. Impel is smart enough to show you the right kind of data-selectors, too – if you click on a State field, the list of States, for example. So you can quickly modify just the data that you want to edit, without having to go through to another Edit page needing more clicks and time.

As part of this upgrade, Impel now also includes things like click-to-view on lists, scrolling through views respecting the most recent list, collapsible sections on views, etc. Quick-add functions, like all other pages, can now be configured to show the exact fields that a customer wants, all with the click of a link.

Implemented using the latest techniques in JavaScript, DOM (Document Object Model) and a JSON-based variation of AJAX, Impel can now respond to user requests instantaneously, without the time-consuming page refreshes of earlier web technology. And users get a desktop-like feel of the app, bringing them the best of both types of software.

Narasimhan (Kishore) Mandyam, CEO of PK4 Software said: “Today, when we talk of software’s usability, we talk not of “user interface” but of “user experience”. Speed, quick navigability and ease of use are critical for users. Making them click through multiple pages just to edit one or two fields is so passé. Our quest with Impel has always been to give our users a world-class user experience. The ease-of use we have in Impel today is on par with best and brightest anywhere in the world – and sometimes better than the 800-pound gorilla in our space!” “And of course, we are extremely proud that we have the capability to do all this from right here in Bangalore, India.” he added.

About Impel CRM.

PK4 is the SaaS CRM leader in India. Our flagship product, Impel CRM, helps companies put their customers at the center of their business. Impel CRM helps sales and support executives spend more time with customers and less on administrative work. Impel CRM helps companies increase revenues and maximize profits by improving sales productivity, marketing efficiency and customer service. Impel CRM is used by sales, marketing and customer service teams across a variety of industries ranging from SMBs to large enterprises.  PK4 offers a free 15 day trial of Impel. All you need to do is click on the Free Trial button on www.impelcrm.in and start using Impel – now! 

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