Leader's Problem Solving Skills
LEADER’S PROBLEM – SOLVING SKILL
There are 4 common reasons why people do not perform the way they should:
1. They do not know what they are supposed to do.
2. They do not know how to do it.
3. They do not know why they should.
4. There are obstacles beyond their control.
These four reasons why people fail to perform at theirpotential are all responsibilities of leadership. The first 3 reasons deal withstarting a job correctly. A training program, job description, proper tools,and vision, along with good communication skills, will go a long way ineffectively meeting the first three issues.
The forth reason that causes many people to fail to reachtheir performance potential. Problems continually occur at work, at home, andin life in general everywhere and the people don’t like problems, weary of themquickly, and will do almost anything to rid - off them. This type of climatereins of leadership into the hands – ifyou are willing and able to either tackle their problem solving skills willalways be needed because people always have problems, Notice that where peoplego to solve them.
Family members 56%
Friends 43%
The scared scripts (like Geeta Bible Khuran) 38%
Other books 22%
Minister or Priest 16%
Tapes by leaders 7%
Boss or Employer 6%
Professional counselor 4%
Out of 60%.
The right attitude and the right action plan were the problem solving skills.
“The size of the person is more important than the size of the problem.”
“People need to change their perspectives, not their Problems.”
PROBLEMS GIVE MEANING TO LIFE.
A philosopher commented that an eagle’s only obstacle to overcome for flying with greater speed and ease is the air. Yet, if the air were withdrawn, and the proud bird were to fly in a vacuum, it would fall instantly to the ground, unable to fly at all.
“Policies are many, Principles are few. Policies will change.Principles never do.”
“Always take the high road.”
MY PROBLEM IS NOT MY PROBLEM.
There is a world of difference between a person who has a bit problem and a person who makes a problem big. The ones who had the most problems, they were the ones who were problems conscious and found their difficulties stressful.
A TEST OF A LEADER IS THE ABILITY TO RECOGNIZE A PROBLEM BEFORE IT BECOMES AN EMERGENCY.
Great leader usually recognize a problem in the following sequence:
1. They sense it before they see it (Intuition).
2. They begin looking for it and ask questions(Curiosity).
3. They gather data (Processing).
4. They share their feelings and findings to a few trusted colleagues (Communicating).
5. They define the problem (Writing).
6. They check their resources (evaluating).
7. They make a decision (leading).
PROBLEM SOLVING FLOW CHART
In the following cart a, b, c, d, e, f, g, h, i represent the circumstances
Y, N represents the YES, NO.
a. SOME ONE GOOFED UP
NO b.DO YOU KNOW WHO IS RESPONSIBLE? YES N=i, Y=c
NO c.DID THAT PERSON VOLUNTEER? YES N=d, Y=i
NO d. WAS THAT PERSON QUALIFIED TO PERFORMTHE TASK? YES N=i, Y=e
YES e.DID THEY HAVE THE RIGHT TOOLS FOR THE TASK? NO Y=f, N=i
YES f. IS THE GOOF UP REPARABLE? NO Y=g, N=i
NO g. CAN WE PRETEND THE GOOF UP NEVERHAPPENED? YES N=i, Y=h
h. KEEP THE Jr. EXECUTIVE HANDY IN CASE THE GOOF UP RESURFACES. N=0, Y=0.
i. IT’S THE Jr. EXECUTIVE’S FAULT. Y=0,N=0.
THE ULTIMATE ANSWERS ARE H, I.
|