Remote Access Computer involves either of the following:

• A technician views a user’s desktop remotely and guides him/her on how to fix the underlying issues via online chat or phone
• A technician takes full control of a user’s computer remotely and, after taking the user’s permission, troubleshoots the problem himself/herself

Remote Access Computer is a relatively new concept. It allows users, business and home computer users, to seek an expert’s help within a few minutes of encountering an issue.

Benefits of Remote Access Computer

To home users, it provides an opportunity to get timely help from an IT support service through an Internet connection. To companies, big as well as small, Remote Access Computer service offers a way to resolve daily computer problems quickly, efficiently, and cheaply. In short, remote service is equally beneficial to home and business users.

It can be of immense help to anyone with a viable Internet connection. You can use it to get support for PC, Mac, and other devices like iPad or iPhone. You can seek the services of any Remote Access Computer company irrespective of your geographical location. How close or how far you are located from the office of the provider is of absolutely no concern as support is given remotely.

Is Remote Access Computer better than an on-site technician?

The answer is yes. Hiring an IT Manager or maintaining a team of technicians is never cheap. Using the services of a Remote Access Computer provider, on the other hand, is not expensive.

Remote service providers have a team of certified, experienced computer technician, who are capable of handling all types of computer issues. In addition, you can avail the services of a Remote Access Computer provider at any time as they are open 24 by 7 throughout the year. Also, unlike an on-site technician who may take some time to visit your computer, a Remote Access Computer technician provides instant help.

Remote support is ideal for anyone who is looking for a quick, effective, yet inexpensive way of resolving computer issues.

How does it work?

Remote Access Computer technology, in essence, creates a safe passage between your PC and technician’s computer. It is completely safe and secure. In addition, you are aware at all times about what is happening and can ask a technician to stop anytime.

You can establish a remote PC connection either by running a special Remote Access Computer utility like the RHUB Remote Access Computer appliance or by logging on a dedicated website. Either way it is you who initiates a connection and grants permission to a technician to access your computer remotely. Without your permission, no one can access your computer.

After you grant permission, the technician works to resolve the issue. The session is terminated once the issue is resolved to your satisfaction. The steps a technician performs to resolve the issue and any conversation he/she has with you is documented and saved.

Conclusion

Why would you want to a hire a computer technician when you can call upon a team of highly-experienced IT technicians any time you encounter a computer problem?

These technicians address your needs immediately and provide effective solutions. In addition, their services are not costly.

To sum it up, if your priority is to get immediate help from experienced technicians without spending too much money, opt for a Remote Access Computer service.