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Thermal camera shows new model is 5 degrees warmer as users claim it is 'too hot to hold'
Since the launch of iPad 3, users have filled Apple's forums with complaints that the new gadget is too hot - and can even be uncomfortable to hold.
Now a Dutch tech website has 'proved' it, with a thermal camera picture that shows the new tablet is 5.3 °C hotter than an iPad 2.
'On the left is the new iPad - with a temperature of 33.6 ° C in the lower right hand corner,' says tech site Tweakers.' 'The iPad 2 scored in the same place a temperature of 28.3 ° C, a difference of 5.3 °C.'
The Dutch bloggers say that their image tallies with complaints on Apple websites.
'Forum messages noted that the location of the processor is a hot spot,' says Tweakers.
'At 33.6 ° C, the iPhone is not too hot to touch, although the warmer housing is very noticeable.'
Users on Apple's forums have repeatedly claimed that the gadget can become 'too hot to hold' - particularly when playing 3D games.
'I think we all know what we have to do - which is to return the iPad,' said a user on Apple's forums. 'They simply did not do a good enough job with this iPad, maybe next year. They also have so much money now that they are giving it away to the stock holders.
'It was reported that Apple sold over 3 million iPads over the weekend. I hope they all return their iPad forcing Apple to revise and fix this iPad sooner rather than a year from now.'
Apple was not available for comment.
On blogs iPad owners have been claiming that the tablet is hotter than previous versions and is uncomfortable to use.
Some have even claimed that it goes into ‘cool down mode’ and freezes until it has reached a stable temperature.
The issue seems to be confined to the bottom left hand side, though some people said that the whole left side of the device was too hot.
User Faatty began the discussion by posting: ‘It gets rather warm/hot after 30minutes of usage. It has never happened on my iPad 2. Do you think it's harmless or .... ?’
Rawwave added that his got ‘almost too warm to hold whilst malegno said: ‘The heat on mine is concentrated on the bottom-left although the whole left side seems to be hotter than the right side.’
In a separate threat on the Apple website user znz212 wrote: ‘It begins getting warm within about 10 minutes for me, and after about 25 it's quite hot to touch (not hot enough to burn or anything, but hotter than it feels like it should be).
‘I can even feel the heat on the front - the top half of the screen is warmer than the bottom half.
‘It cools down very fast (within 5 minutes) when locked or even on the home screen, so I'm not sure if the heat is normal with the new chip.’
Apple has not addressed the problem directly but customers who took their iPad to a store have written that it has been exchanged for a new one with no problems.
This is not the first time that the company has run into teething problems with its gadgets, however.
The launch of the iPhone 4 was marred by reports that it would not connect to the Internet if it was held in a certain way.
Apple solved the ‘grip of death’ issue by giving out a free silicone rubber band to put round the phone.
Among the other other glitches have a software problem with iPhones and iPod touches which stopped the alarm clocks working until Apple issued an update to sort it out.
The iPad went on sale earlier this month and was widely praised for its 3.1million pixel 9.7" Retina display, which is the sharpest out of any tablet computer.
On the official Apple website it says the iPad should stay below 35c for optimum ‘operating temperature'.
Tipard iPad Transfer
Now a Dutch tech website has 'proved' it, with a thermal camera picture that shows the new tablet is 5.3 °C hotter than an iPad 2.
'On the left is the new iPad - with a temperature of 33.6 ° C in the lower right hand corner,' says tech site Tweakers.' 'The iPad 2 scored in the same place a temperature of 28.3 ° C, a difference of 5.3 °C.'
The Dutch bloggers say that their image tallies with complaints on Apple websites.
'Forum messages noted that the location of the processor is a hot spot,' says Tweakers.
'At 33.6 ° C, the iPhone is not too hot to touch, although the warmer housing is very noticeable.'
Users on Apple's forums have repeatedly claimed that the gadget can become 'too hot to hold' - particularly when playing 3D games.
'I think we all know what we have to do - which is to return the iPad,' said a user on Apple's forums. 'They simply did not do a good enough job with this iPad, maybe next year. They also have so much money now that they are giving it away to the stock holders.
'It was reported that Apple sold over 3 million iPads over the weekend. I hope they all return their iPad forcing Apple to revise and fix this iPad sooner rather than a year from now.'
Apple was not available for comment.
On blogs iPad owners have been claiming that the tablet is hotter than previous versions and is uncomfortable to use.
Some have even claimed that it goes into ‘cool down mode’ and freezes until it has reached a stable temperature.
The issue seems to be confined to the bottom left hand side, though some people said that the whole left side of the device was too hot.
User Faatty began the discussion by posting: ‘It gets rather warm/hot after 30minutes of usage. It has never happened on my iPad 2. Do you think it's harmless or .... ?’
Rawwave added that his got ‘almost too warm to hold whilst malegno said: ‘The heat on mine is concentrated on the bottom-left although the whole left side seems to be hotter than the right side.’
In a separate threat on the Apple website user znz212 wrote: ‘It begins getting warm within about 10 minutes for me, and after about 25 it's quite hot to touch (not hot enough to burn or anything, but hotter than it feels like it should be).
‘I can even feel the heat on the front - the top half of the screen is warmer than the bottom half.
‘It cools down very fast (within 5 minutes) when locked or even on the home screen, so I'm not sure if the heat is normal with the new chip.’
Apple has not addressed the problem directly but customers who took their iPad to a store have written that it has been exchanged for a new one with no problems.
This is not the first time that the company has run into teething problems with its gadgets, however.
The launch of the iPhone 4 was marred by reports that it would not connect to the Internet if it was held in a certain way.
Apple solved the ‘grip of death’ issue by giving out a free silicone rubber band to put round the phone.
Among the other other glitches have a software problem with iPhones and iPod touches which stopped the alarm clocks working until Apple issued an update to sort it out.
The iPad went on sale earlier this month and was widely praised for its 3.1million pixel 9.7" Retina display, which is the sharpest out of any tablet computer.
On the official Apple website it says the iPad should stay below 35c for optimum ‘operating temperature'.
Tipard iPad Transfer
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