Onkar Shukla, a resident of Delhi, was returning with his father from Mumbai last week on a GoAir flight G8-375 when he asked for a vegetarian roll for dinner. While the wrapping had a 'veg' mark, Shukla soon realized the package contained a chicken roll. A staunch vegetarian, he had already consumed about half the roll by then.

"After the flight took off, I ordered a veg roll, a product of Cafe Coffee Day, and juice. Before eating, I checked my pack to confirm if it was veg and saw 'VEG' written clearly on the cover. However, while eating I found its taste unfamiliar and when I checked again, I found meat pieces in it. We are staunch Hindu brahmins and it was very shocking," said Shukla.

Shukla then demanded the crew accept a written complaint but alleged they did not cooperate. "I wanted the crew or captain to at least verify that I had a meat roll so that I would be able to take action against the food packaging company but they refused to do so. Finally, after landing, I asked to meet the captain and was told to wait in the aircraft till all other passengers left," said Shukla.

However, Shukla alleged that once all the passengers had left the plane, seven security men entered the cabin and very rudely asked Shukla and his father to leave the aircraft immediately. Later, Shukla filed a complaint with the airport manager.

While sources in GoAir claimed Shukla had been extremely angry and there was no way the crew was able to pacify him, the official spokesperson said: "GoAir will as a precautionary measure, undertake sampling of meals. Additionally, Cafe Coffee Day will be requested to doubly ensure packaging and sampling at their end prior to delivery to GoAir."

The spokesperson also added: "The Captain was flying at that point in time and post landing had immediate procedural responsibilities to complete. The passenger was thus guided towards our airport manager who he cannot deny helped him in every possible manner."