Consumer Forum
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Consumer Forum

SAP Technical proffesional
In the 20th century, the presence and influence of the market grew dramatically in consumer life. We began to purchase things from the market for a price. Soon, mass production and industrial production came into being, giving the consumer world an entirely new dimension. Have you ever wondered how much urban consumers depend on the market for fulfilment of even their basic needs. This over-dependence on the market and the inherent profit motive in mass production and sales has given manufacturers, and dealers a good reason to exploit consumers. As a consumer, you would know how market products are constantly under-weight, of inferior quality and do not prescribe to quality standards specified by quality-control agencies. Consumers not only do not get value for their money but also often have to suffer losses and inconvenience due to market manipulations.

In order to safeguard consumer interest, 6 consumer rights were initially envisioned by consumer rights activists of the West, namely:

1. Right to Safety

2.Right to Information

3. Right to Choice

4.Right to be Heard

5.The Right to Redress

6.The right to consumer education

Women consumers not only constitute 50% of the total consumer population but also make 80% of all purchase decisions. They are being specifically targeted by the market because of their growing purchasing power and their ‘working-woman' status. Now, women have the dual role of family-makers and work professionals to play. As a result, they have less time, increased pressures and are slowly being de-linked from their traditional knowledge bank. The market takes advantage of this situation by offering to women instant services and products, like fast-food, ‘two-minute' snacks, and refrigerators and washing machines with supposedly better technologies.

Women consumers have the responsibility of choosing products that are not just convenient but also safe to use and eco-friendly. They must evaluate the nutrition content of food products before buying them and weight their quality with traditional foods that are less-expensive, have better nutritional scores and consume less resources like packaging and transportation.

visit www.core.nic.in and know about your rights. Register and post you complaints. you can call national consumer helpline number: 1800-11-4000 from MTNL or BSNL. to call from any other mobile call 1600114000 and compali about the product you have purchased if it does not satiesfy you.

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