Employee engagement is goal congruence but what is goal congruence? It means the organization’s individual goals should be aligned with the organization’s goal. If we see at the Engaged employee which means a person who is fully involved in, and enthusiastic about, his or her work and it is measured by items which have been linked to key business outcomes.

In other words, Employee engagement, also called Work engagement, is a concept that is generally viewed as managing discretionary effort, that is, when employees have choices, they will act in a way that furthers their organisation's interests.

Increasing employee engagement

· Provide variety: Tedious, repetitive tasks can cause burn out and boredom over time. If the job requires repetitive tasks, look for ways to introduce variety by rotating duties, areas of responsibility, delivery of service etc.

· Conduct periodic meetings with employees to communicate good news, challenges and easy-to-understand company financial information. Managers and supervisors should be comfortable communicating with their staff, and able to give and receive constructive feedback.

· Indulge in employee deployment if he feels he is not on the right job. Provide an open environment.

· Communicate openly and clearly about what's expected of employees at every level - your vision, priorities, success measures, etc.

· Get to know employees' interests, goals, stressors, etc. Show an interest in their well-being and do what it takes enable them to feel more fulfilled and better balanced in work and life.

· Celebrate individual, team and organizational successes. Catch employees doing something right, and say "Thank you."

· Be consistent in your support for engagement initiatives. If you start one and then drop it, your efforts may backfire. There's a strong connection between employees' commitment to an initiative and management's commitment to supporting it.

By Nilesh Shah