The present market recession is menacing the people across
the nation. Of course it spans round the globe threatening one and all. With
the soaring prices, consumer durables have become expensive and they are now placed
beyond the reaching possibilities of the middle class people. In this
succession, retailing needs to be modified so as to improve the things.
Some solutions must be found to amend the current retail
market condition. B2C seems to be the best retailing solution for the present
day market situations. Retailers can cut down their unnecessary expenditures
which will ultimately result in price reduction. The online retailing
services will now do a great benefit to both the customers and
retailers and bring them close to each other online by B2C services. Now it is time to modify the traditional
approach of retailing to pull the retail industry out of the market
recession.
Modifying the
traditional retailing:
Best customer service leads to customer satisfaction which in
turn leads to good customer relation which ultimately leads to business growth.
This is what happening so far in the retail market. But who cares for the
online market? With the lacks of growing online searches for the different
products happening daily, online market today is brimmed with highly untapped
potential. This is turning out to be a
good fortune for the retail industry.
How to open up for
the online market?
The search of the online shoppers needs right end with efficiently
re-directing online retailing solutions
to drive them from online to physical retail stores. This is only possible for
the retailers by being open to the online shoppers in the form of web stores. This is something like opening to the
offline customers in the form of brick and mortar stores, in the same way the retailer web stores will be open to the
online market. In search of the products, the online shoppers will enter the
retailer web stores. Now, the online shoppers will have a clear destination to
search the products they want.
Retailer websites may not interact with the online shoppers
where as the retailer web stores
can. With the help of the unlimited product databank
retailers can download N-number of products to their web stores. The POS integration updates the web stores automatically
and distributes the real time product information such as prices and product
specifications to the online shoppers. The store
locator shows the exact location of the nearest store. The product locator reveals the product
availability at particular store. The deal
locator unveils the currently available deals on different products.
Online shoppers are searching for this authentic product
information to make their purchase decisions easy. This is called an effective online presence
which will deliver the accurate product information with multiple buying
choices. This new tradition in retailing will soon bring a retail revolution in
the Indian retail industry.