8 Do's and Don'ts for Job Descriptions in '09
Here are some' do's and
don'ts for worthwhile job descriptions that will really support HR operations.
1. DO give specifics
For example, rather than
stating that a maintenance worker "keeps up equipment," it is better
to spell out the position's requirements, which might include performing
routine maintenance on assembly machines, including adjusting settings;
cleaning and lubricating shafts, gears, and bearings; and dismantling and
replacing defective parts, etc.
2. DO use accurate
adjectives
Include adjectives that
describe the pace of work ("deadline-driven," "fast-paced")
or the work environment ("enclosed area," "noisy setting"),
but avoid flowery and overly long descriptions ("cozy but comfortable work
environment that encourages creativity").
3. DON'T use subjective
terms
Avoid using words that
are subject to differing interpretations. Instead of saying you seek a certain
attitude, cooperation, or initiative, describe expected outputs, different
constituencies with whom this position interacts, and the nature of those relationships
(such as "reports to," "provides support to,"
"supervises").
4. DON'T rely on
abbreviations or jargon
A job description should
be clear to applicants and employees. Abbreviations and jargon that are
specific to your organization, and not to your industry, should be avoided or
explained.
5. DON'T use words that
raise a question of discrimination
Avoid language that would
be questionable in a job listing. For example, don't use words such as
"youthful" or "able-bodied."
6. DON'T list
unreasonable expectations
Most managers hope their
employees will exceed their expectations and take on tasks and responsibilities
beyond what's required in the position, but avoid the temptation to include
standards that don't currently apply to this job.
7. DON'T list excessive
qualifications or experience
If you include more than
what is needed to competently perform the position, you will end up with bored,
overqualified workers and you will limit your ability to place otherwise
qualified candidates in the position.
8. DON'T include
anything derogatory or specific about a person who previously held the position
Job descriptions are not
the place to air grievances or disappointments about individuals who previously
held the position. You can use past experiences to help ensure all necessary
information is included, but make sure you describe only the job.
What's the state of your
organization's job descriptions? Up to date? Accurate? Compatible with the
Americans with Disabilities Act (ADA )? Good work! However, if you are
not so sure that your job descriptions are as well executed as they should be
(or if you've never even written them), you're not alone. Thousands of
companies fall short in this area.
It's easy to understand
why. Job descriptions are not quick to do, and they are not easy-what with
updating and management and legal review, especially for the ADA 's requirement of a split off of
essential vs. nonessential functions in the description. Wouldn't it be great
if they were available, already written?
Actually, they are. We
have more than 500, ready to go, covering every common position in any
organization, from receptionist right up to president. They are in an extremely
popular BLR program called the Job
Descriptions Encyclopedia.
First
created in the 1980s, the "JDE" has been constantly refined and
updated over time, with descriptions revised or added each time the law,
technology, or the way we do business, changes.
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