Do Corporates learn to live with terror post 26/11?
Disaster recovery plans now acquire
a prime place in corporate strategy sheets after the 26/11 attack made India’s business
leaders wake up to the threat that terrorism
poses in a globalised world. Hindustan Unilever, Godrej, Marico, M&M, the
Birlas and others are now setting aside funds, hiring experts and consultants
to work out a viable recovery plan for organisations to survive such disasters
and resume normal operations in the quickest time possible.
“The fact is that businesses are
unable to bounce back immediately from the after-effects of catastrophes such
as 26/11. We are now working on creating a support system as a back-up to
ensure that business does not get affected in case of such an eventuality.
Businesses are getting global and it is critical to have a plan B in place,”
The deterrent is that companies need
to commit funds over a long period, though most of them have significantly
hiked budgets on security coverage this year. There have been some
industry-level discussions, led by the Confederation of Indian Industry (CII),
to set aside a corpus to tackle terrorism and other similar acts that threaten
business and life.
Transition at the top or risk planning is something most companies do not see
as critical to business. “I think, Indian industry is far more resilient and
has the ability and spirit to bounce back. Take bomb attacks or the 26/11
attacks last year, the industry has got back on its feet. As a group, we have
tied up with international security agencies to ensure adequate precautions.
But issues like terrorism are such random acts which cannot be predicted,” says
Harsh Goenka, chairman of RPG Enterprises.
Top management of multinational companies now shun publicity and are now
extremely tight-lipped on their travel plans and ensure that the details of the
stay such as hotel rooms, vehicles used for travel and flight details are known
to very few. The Godrej group has also put in place an emergency succession
plan (ESP) initiated by the group HR head whereby all senior management
officials including Adi Godrej, group chairman, has a nominated successor in
place.
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