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Celebrities Sell
Only recently, the prestigious Newsweek magazine put Shah Rukh Khan
among the 50 most powerful people in the world. To borrow a phrase from
the US weekly newsmagazine, it s not just that his (Khan s) romantic
flicks make gazillions , even brands and their advertising agencies in
India seem ready to bet their shirts on Khan s power of persuasion.
Three out of the top five most recalled brands in 2008 feature Khan at
his dapper best. Airtel (BHARTIARTL.BO : 718 6.85), Nokia, ICICI (ICICIBANK.NS : 449.6 4.6),
all of which have brandished Khan as their ambassador for some years
now, have been placed at No 2, No 3 and No 4 slots in the annual
HotSpot Poll by BrandWagon in association with Synovate, a global
market research company. Obviously, when Bollywood starlet Neha Dhupia
famously said, In Bollywood, either sex sells or Shah Rukh Khan , she
didn t realise the full import. Khan currently endorses more than 30
brands, including Pepsi, Hyundai, Airtel, Videocon (VIDEOIND.NS : 115.35 1.35),
ITC Sunfeast, Tag Heuer, Dish TV and Belmonte Suitings. With the
biggest bite of the endorsement pie, he is expected to earn at least
four times as much from endorsements as he earned from his only release
this year, Rab Ne Bana Di Jodi. Coming back to the survey of the Most
Recalled Television Commercials of 2008, the top slot is occupied by
the ad for Vodafone featuring the little girl and her podgy pug. Pepsi,
HDFC, Samsung, LG, LIC and Cadbury s Dairy Milk in that order complete
the list of Top 10. What s noteworthy is the use of celebrities across
categories. And in some cases, brands such as Airtel are using multiple
celebrities to endorse various offerings, as documented in our article
A Starry Affair (BrandWagon, December 23). As a Mumbai analyst told
BrandWagon in a recent interview, Most people recognise a Bollywood
celebrity. That s half the battle won. That s one of the key benefits
of being a celebrity in our star-conscious culture. To put things in
perspective, the HotSpot poll of 2007 had Airtel at the top of the
heap. Dairy Milk, Reliance Mobile, Surf Excel and Vodafone completed
the list of Top 5 Most Recalled Brands on TV. And the top brand in the
five categories polled were FritoLay (FandB), Nokia (mobile handsets),
Whirlpool (consumer durables), ICICI (financial services) and Hero
Honda (automobiles). To give a background about HotSpot 2008, the
quantitative study was done using an unstructured questionnaire, which
was administered to a fairly large sample of respondents in the age
group 20-45 years. The sample comprised students, chief wage earners,
housewives and working women. The interviews were conducted
face-to-face and telephonically and the cities polled included Delhi,
Mumbai, Kolkata, Bangalore, Hyderabad and Chennai. The survey throws up
some interesting regional variations. For example, the top slotted
Vodafone commercials notched up the highest recall in Kolkata (59%) and
the least in Mumbai (6%). Airtel, which is placed at No 2, fared the
best in Hyderabad (37%), and No 3 Nokia seems to have moved respondents
in Kolkata the most (30%). Now we go category-wise. FritoLay, Pepsi,
Thums Up, Maggi and Complan are the Top 5 in Food and Beverages. In
fact, FritoLay, Pepsi, Thums Up are tied at the No 1 slot. Except
Complan, all the others have had Bollywood stars and cricket icons
standing up for them. The next category handset makers also spends
oodles of cash on star appeal. Nokia, Samsung, Motorola, Sony Ericsson
and LG are the Top 5 on this list. Except Korean company LG, the other
four have used the charm of Bollywood stars Aamir Khan (Samsung),
Abhishek Bachchan (Motorola) and Hrithik Roshan (Sony Ericsson) on
various occasions to enhance recall. Samsung didn t figure among the
Top 5 handset brands in last year s HotSpot poll. Evidently, Aamir Khan
s association with the brand has had a positive rub off. Among the Top
5 mobile service providers are Vodafone, Airtel, Idea, Reliance and
Tata Indicom. In this case too, there are a truckfull of Bollywood
celebrities working hard for their brands Abhishek Bachchan for Idea
and SRK-Saif, Madhavan-Vidya, Abhay-Raima, not to forget Shreyas
Talpade, for Airtel. Retaining the pug as a prop has benefitted
Vodafone after all, it denotes continuity. Consumer durables brands LG,
Whirlpool, Godrej (GODREJCP.NS : 144.9 5.95),
Samsung and Onida notched up the top honours in their category. SRK s
jadoo was evident in the financial products category with ICICI leading
the pack and HDFC, LIC, Aviva and SBI (SBIN.NS : 1273 1.2)
following suit. In the automobile category (two-wheelers and
four-wheelers taken together) Hero Honda TVCs emerge favourite,
followed by Santro (Hyundai Motors) and Bajaj (BAJAJAUTO.NS : 2101.05 0).
So there you have it. When the going gets tough, rope in celebrities.
The more the merrier. If nothing else, they will help you stand out
amid clutter. Of course, there is a subtle change in the agency and
advertiser mindset. They are not satisfied if the celebrity simply
stands up for their brand. At least some of them are looking for a
meaningful representation of the celebrity endorser. The likes of
Airtel and Domino s have made a good beginning. Let s just say, well
begun is half done.
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