P.M.ji, Zara Lift Kara de...!
Why are we frothing at the mouth over Ganguly's exclusion from an  entertainment event ( can't really call the IPL a sporting event!). If  it's only about the money.... honey, he's got tons of it. If it's about  performance, well.... his track record speaks for itself. Even so,  Ganguly's 'Dadagiri' days aren't over.... so his fans can dry their  tears and let the IPL tamasha begin.
This appeared on  sunday.  Ironically, the very next day there was a horrific elevator  crash at a building site in Mumbai - an avoidable  accident in which six  people were killed when the makeshift lift plunged 21 floors. Ketan  Shah, a director of 'Success Builders' ( irony!) was arrested. There are  thousands of lifts that are not safe in this city. And only 16  government appointed  lift supervisors to inspect them. What do you  expect??
Manmohanji…. Zara Lift Kara De…?
I was stuck in  an elevator last week. Believe me, it wasn’t the best way to bring in  the new year or start a brand new decade. While I was fuming away in the  gleaming aluminium box, an untrained, uneducated elevator attendant  struggled with the emergency panel and shouted into a phone. Clearly,  nobody had a clue as to what to do next. I was beginning to panic as the  attendant started punching buttons and switches at random in a crazy  hit-and-miss game. He even tried to pry open the heavy doors manually ,  ignoring my protests. There was one other person in the elevator who  seemed calm and collected as he offered his own suggestions. I demanded a  bit too aggressively, “ Are you an engineer?” The guy had a musical  instrument with him, so it was a loaded question. Nope, he admitted, as  he shook his head and smiled reassuringly. That smile was a good move - I  found myself smiling , too. By now the elevator man had finished  punching all the buttons and turning various switches on and off. He’d  also attempted a few kicks and shoves to browbeat the obstinate door  into opening. Nada! We were still stuck! Then, as if by magic the  elevator started to move… but the panel didn’t indicate a thing. Were we  headed up or down? Top most floor or the basement? Zilch. My co-trapee (  Ha! I like that word), remained impassive even as I started to hyper  ventilate. Perhaps music would help? I half- expected him to remove the  guitar from its case and start strumming. Abruptly,the elevator stopped  by itself. We could have reached heaven, for all I knew. The doors were  still shut. And the attendant was muttering it wasn’t his fault – the  elevator was old and badly maintained. It had been acting up…. but did  anybody listen to him? A few minutes later the doors were forced open by  an irate supervisor. We were indeed on the top floor and the supervisor  was very cross. Why? Just! He yelled at the cowering attendant, while  the musician continued to watch the hysterical proceedings stoically. By  this point I was agitatedly asking stupid questions like, “ What if the  elevator had crashed all the way to the pit from the 25th floor?” The  musician patiently explained that was an unlikely scenario since modern  elevators came equipped with breaks on every floor, plus several checks  and balances in order to prevent such mishaps. In my head I was saying  nastily, “ Yeah. Right. You aren’t even an engineer … you should know!”  Wicked of me. Very wicked.
Later, once I had recovered sufficiently,  ‘The Stalled Elevator’ somehow made me think of India.It became an  appropriate symbol, an apt metaphor.India is a stalled elevator at the  moment – stuck in a tight spot. Stuck between floors. No immediate  solutions in sight. No emergency services to pull it out of the mess and  get it going efficiently. Too many ‘experts’ offering uninformed  advice. Too many hitches and glitches preventing the country from making  it to the top floor smoothly. Too many inefficient ‘supervisors’  goofing up and blaming poor attendants. Nobody willing to take the rap,  own up, assume responsibility. The India Elevator can come crashing down  if we don’t wake up and take charge. Too many of us are like the mild  mannered, well meaning musician who patiently waited for a ‘solution’.  The rest of us remain fatalistic, hoping for a miracle that is not  happening. If the building society in which the elevator malfunctioned,  had had a better leader, perhaps this unfortunate incident would not  have taken place. The lifts would have operated safely and been  regularly serviced. There would have been a tabled report to that effect  shared transparently with society members ( who, after all, are the  real stake holders). Residents would have shown more confidence during  emergencies knowing that procedures were being scrupulously followed.  With more accountability in place, charges of negligence or corruption  would not have surfaced periodically. Had those elevator attendants been  paid better, trained better and treated better, the quality of service  would have been better . Had the supervisors been thoroughly screened  and appointed on the basis of the right qualifications and not for being  second cousins of the contractor’s uncle, the approach to issues  concerning building maintenence would have been more rigorous. And had  residents themselves been more pro-active , the quality of life in this  complex would have been significantly superior. By sacking the elevator  attendant, cutting his meager salary, punishing or penalizing the  supervisor, nothing will be achieved. The real culprits reside  elsewhere. The onus of running the place honestly and competently rests  with them. So long as they sleep easy in their ivory towers, untouched  by the frustrated lives of those who have elected them in the first  place, nothing will change. The elevator will keep getting stuck between  floors. And someday, a few lives may be lost on account of its  dilapidated condition. Till such a tipping point is reached, we will  continue to grit our teeth, grin and bear it.
As I write this, there  are helicopters buzzing over Mumbai. The prime minister is visiting. The  city is on high alert ( there are hardly any days when it isn’t).  Manmohan Singh will get the usual air- brushed view of Mumbai and fly  off believing ‘aaal eeez well.’ Guess what, Prime minister? I have news  for you. This ‘elevator’ we call India, needs to be junked and replaced.  We’ve run out of both - resources and excuses. What we desperately need  is not just a brand new elevator but a brand new leader to run the  show.
To quote Led Zeppelin : They talk of days for which they sit and wait… when all will be revealed.”
Will it????
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